Manage pay slip notifications on the Payroll and HR platforms

Ensuring employees receive timely and accurate payslip notifications is crucial to maintain a smooth payroll process that is effectively communicated to your staff.

This article walks you through your options when managing your payslip notifications in both your Payroll platform and your HR platform. Knowing these options should help you make an informed decision on whether to use both, or just one, of the platforms to update your employees each time they are paid.

Manage pay slip notifications

Edit pay slip notifications in the Payroll platform

To manage Payslip email notifications that can be sent from your Payroll platform, do the following:

  1. Log in to your Payroll platform.
  2. On the main menu, click the Employee button.
  3. On the submenu that will now appear, click List.

    You will now be on the Employee List page.

  4. Click (or search and select) the name of the employee whose email notifications you want to manage.

    You will now be on your chosen employee's Employee details page.

  5. On the grey toolbar to the left of your screen, click Pay Run Defaults.

    You will now be on your chosen employee's Default pay run settings page.


    screenshot of employee's Default pay run settings page

  6. Scroll down to the Pay Slip Notifications field and click its dropdown button.

    screenshot of employee's pay run details page, highlighting Pay Slip Notifications field


    The dropdown list will now appear with four options for how your chosen employee receives pay slip notifications (if any): None, Email, SMS, or Manual.

  7. On the dropdown list, click which one of the following four notification types will be most suitable for your chosen employee:
    • None
      • Note: We recommend this setting if you wish to reduce the frequency at which your chosen employee receives pay slip notifications. This is as selecting None will turn off their pay slip notifications from your Payroll platform, and you can then ensure only your HR platform sends them instead.
    • Email
    • SMS
    • Manual
      screenshot of Default pay run settings page, highlighting Pay Slip Notifications dropdown
  8. At the bottom of the page, click Save.
    screenshot of employee's Pay Run Defaults page, highlighting Save button

    Your selected pay slip notification type will now apply to your chosen employee.
Edit pay slip notifications in the HR platform
  1. Log in to the HR platform.
  2. On the main menu, click Settings.
  3. On the submenu that will now appear, click Notifications Settings.

    You will now be on the Notification Settings page.

    screenshot of Notification Settings page
  4. Search for the row that says Pay Slips and click Yes or No (depending on your preferences) at the far right end of that row.

    screenshot of Notifications Settings page, highlighting Pay Slips entry and Yes button


    Your notification setting will now be saved, ensuring your employees will receive Pay Slip notifications from your HR platform.

    Tip: Now that you have read how to apply your preferred pay slip notification settings on both your Payroll platform and the HR platform, you can make an informed decision about what pay slip notifications will work best for you and your employee(s). To reiterate: you can choose to have only your Payroll platform send notifications, only your HR platform send them, or otherwise have both platforms do so.

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