1. Log into Employment Hero. 
2. On the left-hand side menu, click on Development.
3. Click on My Learning.
4. Click on Explore and Enrol.
   
5. The learning platform will open in another tab.
6. Navigate to Search on the left navigation bar.
7. Click on the AI icon to the right of the search bar.
   
8. Select the AI icon to open up the chat modal.
   
9. Begin by posing a question or goal. Chat may prompt you for extra information, such as your specific industry or role aspiration to refine its recommendations and ensure the content recommendations are personalised for you.
   
10. AI Chat will then analyse your query, identifying the top skills relevant to your needs. It enables you to: Select multiple skills from the recommendations View additional skills if necessary Note: up to 6 content recommendations can be loaded against a skill.
    
11. From the list of results, you can: Click on the recommendation to Preview content, Share the content via a link, Discard if you are not satisfied with a suggestion (AI Chat will generate an alternative for you) Save content to a Playlist,or Add to Library.
    
12. In the chat functionality:
    • A. Click on More skills (when available) to load additional skill recommendations
    • B. Click to trigger AI Chat to regenerate the response
    • C. Click on the thumbs up or down symbols to provide feedback in relation to the AI Chat response
    • D. Click on Clear chat to delete the chat history and start blank.
      

We currently support prompts related to skills identification and content discovery. For skills identification, you can use prompts like “What do new sales managers need to know to build a strong team culture?” or “Tell me how to upskill my customer service agents.” For content discovery, you can use prompts like “Show me recommendations for middle management leadership” or “Suggest content for GDPR compliance in the US.”

In development and not yet available are prompts relating to characteristics of our content. Examples include: searching by provider names, content offering quizzes or content with subtitles.

Since we don’t ask for any PII information, no PII is being shared with the LLM. Please refrain from providing any sensitive information. Refer to the Go1 AI Fairness & Transparency Overview for additional information.

With Azure OpenAI, customers get the security capabilities of Microsoft Azure while running the same models as OpenAI. Azure OpenAI offers private networking, regional availability, and responsible AI content filtering. Refer to the Go1 AI Fairness & Transparency Overview for additional information.

We're only sharing relevant information (if available), like skills and job title. No messages are stored or used for training by Microsoft Azure or OpenAI. Refer to the Go1 AI Fairness & Transparency Overview for additional information.