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Approve and decline recognition submissions

Updated

Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll
Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access levels: Admin   

Employers can use Recognition Management to give kudos to staff members for going above and beyond their job description. Employment Hero pairs each commendation with one of the business's values, allowing employers to not only reward their employees but also to spread awareness of the company's ideals.

To use this feature, administrators must first configure the settings, and then they can either accept or reject each suggestion. Once a recognition is approved, a certificate can be downloaded and shared with the wider community. These are the main kinds:

Warning

If you​ have chosen to reward employees with Hero Points, please note: once approved, these points cannot be reversed or cancelled.

Getting started

Approve recognition
  1. Log in to Employment Hero.
  2. Click the   Engagement menu.
  3. Click the Recognition Management submenu. 
  4. Click the View button.
    recogmgmt.jpg
  5. Click the Approve button.
  6. Click the Save button.
    approverecog01.jpg
  7. Click the Got It button.
    approverecog02.jpg
Decline recognition
  1. Log in to Employment Hero.
  2. Click the   Engagement menu.
  3. Click the Recognition Management submenu. 
  4. Click the View button. 
    recogmgmt.jpg
  5. Click the Decline button.
  6. Type in the reason for declining ‌recognition.
  7. Click the Save button. 
    declinerecog01.jpg
  8. Click the Got It button.
    declinerecog02.jpg

Maintain

Filter the recognition
  1. Log in to Employment Hero.
  2. Click the   Engagement menu.
  3. Click the Recognition Management submenu. 
  4. Use the following fields to customise the report:
    • Show terminated employees
    • Employee
    • Company value
    • Date range
    • Status
  5. Click the Filter button.
    filterrecog.jpg
View recognition details
  1. Log in to Employment Hero.
  2. Click the   Engagement menu.
  3. Click the Recognition Management submenu. 
  4. Click the Actions button.

  5. Click the View Details button.
    recogdetails.jpg

    Helpful Hint

    You will now see the recognition details displayed on your screen.

    recogcertview.jpg

Download a recognition certificate

Important

You can only download a recognition certificate if its status is APPROVED.

  1. Log in to Employment Hero.
  2. Click the   Engagement menu.
  3. Click the Recognition Management submenu. 
  4. Click the Actions button.
  5. Click the Download Certificate button.
    recogcert.jpg

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