Available for the following plans: Lite, Plus, Unlimited HR, Unlimited HR+Payroll
Available for the following user access levels: Admin
Sometimes, you may need to make unscheduled payments to employees outside of your typical pay period. When this happens, you can use the Communications feature in Payroll to send in an off-cycle payroll request. You will not be able to prepare this on your own. Instead, the Employment Hero payroll team will take care of it for you.
Getting started
Submit an off-cycle payroll request
- Click the Pay menu.
- Click the Communications submenu.
- Click the Add New button.
- Under Topic, select Off-Cycle Payroll.
- Enter the following details:
- Pay run.
- Proposed paid date.
- Subject.
- Message - You can explain the details of the request in this field.
- Upload amendments.
- Click the Submit button.
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- Change non-editable payroll items and settings for Intelligent Payroll or Managed Payroll This article explains how to contact the Payroll team to help you update settings that can't be changed by yourself.