1. Click the Recruitment menu from the left sidebar.
2. Click the Recruitment submenu.
3. Click the Jobs tab.
4. Click the Add new job button.
   Note: The option to make a job internal-only is now available as part of step 1.

5. You will see three options to create your job:

   • Copy a job - Use this if you have an existing job post you'd like to duplicate and modify
   • Create from employee - Use this to create a job based on an existing employee's details
   • Quick search - Use the search bar to quickly describe the role in simple language (for example: "Casual waitstaff in Bondi")

   
   
   Tip: The quick search option uses natural language processing to help you build your job post faster. Simply type what you're looking for and the system will help pre-fill information.

6. Select your preferred creation method. You will now be on the Job Details page.
7. Complete all relevant fields in the Job Details section. We will pre-fill based on your initial input:
   • Job Title - Enter the position title
   • Country - Select the country where the role is based
   • City/Suburb - Enter the specific location
   • Job Type - Select from available options (Full Time, Part Time, Casual, etc.)
   • Employee Working Hours - Specify the hours for this role
   • Experience - Select the required experience level
   • Industry - Select the relevant industry
   • Group (Optional) - Assign a group if applicable
   • Workplace Type - Specify if the role is onsite, remote, or hybrid

8. Job description: Scroll down to the Job description field. If you have copied a previous role, the job description from that role will appear here. You can select from templates or generate a description with AI. This is where you outline the role responsibilities, required qualifications, and key information for candidates. 

   Important

   The platform will use your job description to build a Hiring Criteria, which will be discussed in Step Two in this article. For best results, make sure your job description clearly mentions the key requirements for the role. The more specific the job ad, the more accurate the AI suggestions for the Hiring Criteria.

   The AI job description feature is currently only available for Employment Unlimited customers (Trial for Platinum).

9. Important: Check the This is an internal role checkbox if you want this position to only be visible to your internal team members. You can skip this if you are creating an external role visible to all candidates.
10. You can view a live preview of your job post on the right side of the screen to see how it will appear to candidates.
11. When you have completed all job details, click Create job.
    

12. You will now be taken to the Hiring Criteria step. Continue to Step Two below.

    Helpful Hint

    You can copy a job description from Google Docs or an online job board and paste it into the description section of the job ad, preserving the formatting.

    You can also use standard keyboard shortcuts within the job editor for efficient editing.

    Go to Settings>Recruitment>Careers Page to set or change the shown logo for the company. 

The Hiring Criteria is the list of requirements attached to a job. It is built from the things a candidate needs to have (must-haves) and the things that would make them stand out (nice-to-haves).

Instead of writing these requirements from scratch, Employment Hero now reads your job description and generates a suggested list automatically. You review it, adjust anything that needs changing, and save. Once you save, the profile is ready.

Tip: The AI generates a starting point. You can accept it as-is, adjust it, or remove everything and build the list manually using the Add criteria button. The AI suggestions are just suggestions, and nothing is saved until you confirm.

1. You will now be on the Hiring Criteria page. You will see the criteria generated by the platform after analysing the job description you wrote.
2. Review the criteria, which are divided into Must-Haves and Nice-to-Haves. Each point will have a tag for context:
   1. Experience - work history, years in a role, industry background.
   2. Qualification - formal education, certifications, licences.
   3. Skill - specific abilities, tools, methods, or competencies.
3. For any adjustments, you can:
   1. Add criteria.
   2. Change a must-have to a nice-to-have, or the other way around
   3. Delete criteria.
   4. Upload a position description.
4. If you are already satisfied with the criteria, click the Continue button.
5. You will now be taken to the Screening Questions step. Continue to Step Three below.

(Optional) Add criteria

The AI works from what is in your job description. If there is a requirement you know is important but did not mention in the job ad, you can add it yourself. This may be a specific certification, a tool your team uses, or something niche to your industry.

You can add as many criteria as you need. Manually added criteria are preserved even if the job description is updated later.

1. To add criteria, click the Add criteria button. Then:
   1. Describe the requirement in plain English.
   2. Select a category (Experience, Qualification, or Skill).
   3. Choose whether it is a Must-have or a Nice-to-have.
2. If you are already satisfied with the criteria, click the Continue button.

Any criteria you type yourself go through an automatic check to ensure they do not contain requirements that could be discriminatory or unlawful. If something does not pass, you will see a clear message explaining why, and you can edit and resubmit straight away.

Tip: If you are unsure how to reword a criterion, try focusing on the actual work capability rather than background attributes. For example, enter "ability to lift stock up to 20kg" rather than "physically fit".

(Optional) Change a must-have to a nice-to-have, or the other way around

1. To turn a Must-have into a Nice-to-have, click the Nice-to-have circle button.
2. To turn a Nice-to-have into a Must-have, click the Must-have circle button.
3. If you are already satisfied with the criteria, click the Continue button.

(Optional) Delete criteria

1. To delete criteria, click the delete button (trash bin icon) for the criteria you want to remove.
2. If you are satisfied with the Hiring Criteria, click the Continue button.

(Optional) Upload a position description

Your job ad is written for candidates, meaning it is public-facing and typically shorter. If you have an internal position description (PD) that goes into more detail about the role, uploading it gives the AI a richer context to work from and usually produces more accurate criteria.

You have the option to make the document visible to candidates during their application, so they can understand the full scope of the role. 

1. To upload a PD, click the Upload It button and select your file. You can also drag your file into the PD tile.
2. If you are satisfied with the Hiring Criteria, click the Continue button.

Uploading a PD is optional. The AI generates criteria from the job description alone if no PD is provided. You can still get good results without one.

Screening questions help you shortlist candidates more effectively by gathering specific information about their qualifications, availability and more. This step is not mandatory, but good screening questions can help you screen candidates better. New features let you filter by screening answers when you look at applicants. You can create questions manually, use a template, or generate them with AI.

1. You will now be on the Screening questions (optional) page. You have several options to get started:
   • Add question - Manually create your own screening questions
   • Generate with AI - Let AI automatically create screening questions based on your job description
   • Use a template - Apply pre-configured screening question templates for your industry or role type
   • Skip - Move to Step Three if you don't want to add screening questions
     

2. Option A: Generate screening questions with AI

   1. Click Generate with AI.
   2. The system will automatically create a set of screening questions tailored to your job description. These questions will be pre-populated on the page.
   3. Review the AI-generated questions and proceed to step 6 below to configure them further.

   Important

   The AI job description feature is currently only available for Employment Unlimited customers (Trial for Platinum)

3. Option B: Use a screening template
   1. Click Use a template.
   2. Select a pre-configured template relevant to your role (for example, engineering screening questions, hospitality screening questions, etc.).
   3. The template questions will be added to your screening questions list.
4. Option C: Add questions manually
   1. Click Add question.
   2. A dialogue box titled "Add a question" will appear.
   3. Enter your screening question in the text field.
   4. Select the question type from the available options:
      • Yes/No
      • Short answer
      • Long answer
      • Dropdown
      • Multiple choice
      • Date
      • Number
   5. Check Require applicant to answer this question if you want to make the question mandatory.
   6. Optional: Enable Preferred answers if you want to flag responses that match your preferences. Select your preferred answer option and candidates who select it will be given priority during screening.
   7. Optional: Enable Auto-disqualification if you want candidates with certain answers to be automatically disqualified from the role. This helps filter out candidates who don't meet essential requirements.
   8. Click Add to save the question.
5. To add more questions, repeat the steps above. You can mix manually created questions, AI-generated questions, and template questions on the same job.
6. Once you have added and configured your questions, you will see all your screening questions displayed in a clean list view. Each question will show:
   • The question text
   • Whether it's Required or Optional
   • If it has a Preferred answer set
   • If Auto-disqualify is enabled
7. Optional: Save screening questions as a template - If you've customised screening questions from a template and want to save your changes as a new reusable template, you will see a callout asking whether to Save as new template or Update the existing template. This is optional but useful if you plan to use these questions for future jobs.
8. Optional: Add an EDI survey - You can also add an Equality, Diversity and Inclusion (EDI) survey by toggling it on. This optional survey will be sent to candidates when they apply and helps you gather diversity information.
9. When you have finished adding and configuring your screening questions, click Save.
10. You will now be taken to the Job Visibility step. Continue to Step Three below.

This final step allows you to choose who can see and apply for your job, and which job boards you want to post it to.

1. In the Job visibility section, you will see your visibility options based on the role type you selected:
   • Standard - When published, visible to all applicants on public job boards.
   • Expression of interest - Always live on your career page — candidates auto-join your Talent Pool.
   • Internal - Only visible to current employees.
   • Confidential - Not visible on external job boards or to applicants. 
      
2. In the Promote your job section, you will see a list of available job boards:
   • For external roles: You will see external job boards (both free and paid options)
   • For internal roles: Your default internal job board will be automatically pre-selected
3. For external roles, select the job boards where you want to post your job.
   
   Tip: Pay attention to whether each board is marked as "Free" or "Paid" to manage your recruitment budget.
4. In the Requires setup section, you will see any job boards that require configuration before you can post to them. Click Connect to set these up if needed.
5. When you have selected your preferred job boards, click Save and continue.

7. A confirmation popup will appear confirming that your job has been posted. Click Got it! to close the popup.
8. Your job is now live and you will see a success confirmation. You can now view your job posting and see candidate recommendations.

Once your job has been created, you can manage your hiring team and hiring process from the main Recruitment page or from the individual job page.

Invite hiring managers and collaborators

You can access the Invite hiring team function from two places:

• From the main Recruitment page - locate your job in the jobs list, click the three dots menu […], and select Invite hiring team
• From the individual job page - click the Invite hiring team button in the top right menu

1. Navigate to the job you want to invite team members to using either method above.
2. In the Invite hiring team window that appears:
   • Select Hiring managers (Optional) - These users will have full access to review and manage all aspects of this job
   • Select Collaborators for different hiring stages (In Review, Phone Screen, Assessment, Interview, Background Check, Offered, Hired, Disqualified) - These users can review and leave comments on candidate applications at their assigned stage
     
3. Click Save when you have finished.

Edit your hiring process

You can edit your hiring process from the main Recruitment page or from the individual job page using the Edit hiring process option.

1. Navigate to the job where you want to edit the hiring process (from the main Recruitment page or the job page).
2. From the main Recruitment page: Click the three dots menu […] next to your job and select Edit hiring process
3. From the job page: Click the Edit hiring process button in the top right menu
   
4. Your default hiring process will be automatically applied to your job. From this page, you can:
   • View your current hiring process stages
   • Create a new hiring process if needed
   • Enable the AI-Powered Recruitment Agent to automate candidate screening with AI-powered video interviews (if available)
5. Make any changes needed and click Save.

1. From the main Recruitment page, locate your job in the jobs list.
2. Click on the job title or click the three dots menu […] and select Edit job details.
3. You will be taken through the same flow as creating a job, where you can edit:
   • Job details (title, location, type, experience, etc.)
   • Job description
   • Hiring criteria
   • Screening questions
   • Job visibility and board posting options
4. Make your desired changes and click Save at each step.
5. Any changes you make will be reflected on all job boards where the position is posted.

This updated job creation process has been redesigned to make recruiting faster and easier:

• One unified flow - Create both internal and external roles using the same process. Simply toggle "This is an internal role" during job creation.
• Multiple creation methods - Start with quick search, copy an existing job, or create from an employee profile.
• Live job preview - See exactly how your job post will appear to candidates as you create it.
• Streamlined steps - Reduced from 5+ steps to just 3 core steps.
• AI-powered screening questions - Generate screening questions automatically based on your job description.
• Hiring criteria - State the things a candidate needs to have (must-haves) and the things that would make them stand out (nice-to-haves).
• Enhanced filtering options - Set preferred answers and auto-disqualification rules to automatically filter candidates.
• Faster hiring team setup - Manage hiring managers and collaborators after job creation from the main Recruitment page or job page.
• Default hiring process - Your organisation's default hiring process is automatically applied, saving setup time.
• Improved job board additional fields - For job boards that require additional information (like SEEK and LinkedIn Premium), fields are now organised into clear sections with auto-filling and status indicators.

Several features have been moved outside the main job creation flow to streamline the process. You can now manage these after your job is posted.

Hiring team (managers and collaborators)

Previously: Selected as a step during job creation
Now: Managed after posting from the main Recruitment page or individual job page

1. Create and post your job using the 3-step flow
2. Once the job is live, navigate to it from either the main Recruitment page or the individual job page
3. Click Invite hiring team (from three dots menu on Recruitment page, or button on job page)
4. Assign hiring managers (full access) and collaborators (review at specific stages)

Hiring process

Previously: Configured as a step during job creation
Now: Automatically applied (your default process) with the option to edit after posting

• Your default hiring process is automatically applied to all new jobs
• To edit: Navigate to your job → Click Edit hiring process (from three dots menu on Recruitment page, or button on job page)
• For more details, see Manage my organisation's hiring process as an admin

Job boards posting

Previously: Final step of job creation
Now: Integrated into Step Three (Job visibility and posting)

• Select job boards in the Promote your job section during Step Three
• For external jobs: Choose which boards to post to (free and/or paid)
• For internal jobs: Default internal board is automatically pre-selected
• The Requires setup section shows boards needing configuration

Screening questions enhancements

The screening questions step now includes:

• Generate with AI: Automatically create questions based on your job description
• Use templates: Apply pre-configured templates for your industry
• Save custom templates: Customise templates and save your version for future use
• Cleaner view: All questions displayed in one clean list showing required/optional, preferred, and auto-disqualify settings
• Better filtering: Set preferred answers and auto-disqualification rules

These changes simplify and accelerate the job creation process while retaining all functionality:

• Faster to post: Reducing from 5+ steps to 3 core steps means you can get jobs live quicker
• Reduced friction: Removing hiring team and hiring process selection from the main flow eliminates barriers to posting
• Optional refinements: Setup options like hiring managers, collaborators, and custom processes can be added after posting, so they don't block you from going live
• AI assistance: New AI features for screening questions and job descriptions help you create higher-quality job posts faster
• Cleaner UI: The tidied-up screening questions interface makes managing multiple questions easier

Important: All functionality from the previous flow is still available. These changes are about when and where you access features, not about removing capabilities.

You can still assign hiring managers, use custom hiring processes, post to multiple job boards, create custom screening questions, use templates, and set up screening logic—they're just accessed from the main Recruitment page or individual job page after you've posted the job.