Available for the following HR Classic plans: Standard, Premium, Platinum
Available for the following Payroll plan: Standard, Premium
Available for the following User Access levels: Employee, Manager, HR Admin
Important
If you have joined Employment Hero on or since 1 January 2026, you will have access to the new leave experience. See here for more information regarding this.
If you joined Employment Hero before 1 January 2026, you will get access to the new leave experience from 4 August 2026.
If a leave request has been declined in the HR platform but still appears in the Payroll pay run, it’s likely because the leave request was initially approved and synced to Payroll before it was updated to ‘declined’ in HR.
To ensure Payroll reflects the correct leave status, you’ll need to manually remove the request in Payroll.
How to stop a declined leave request appearing in Payroll
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Delete the leave request in Payroll:
- Go to the leave request in Payroll.
- Delete the leave request completely.
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Update the leave request in HR:
- Decline, amend, or correct the leave request in the HR platform as needed.
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Allow the update to sync back to Payroll:
- Once deleted in Payroll, the updated leave request will sync correctly from HR.
Best practice for amending leave requests
If you need to make changes to a leave request that has already been approved and synced to Payroll:
- Delete the leave request from Payroll.
- Make the necessary updates in the HR platform.
- Wait for the updated leave request to sync back to Payroll.
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