Overview
Encouraging a culture of recognition and/or reward is essential in making your employees feel valued, so it is important not to let special events pass by unnoticed. Celebrating birthdays, promotions and work anniversaries can improve your team morale and make your staff feel valued.
The Milestone feature allows you to set up an automated recognition post for an employee's birthday and/or work anniversary. Managers will receive a notification about these upcoming events and can then use this feature to schedule a Shout Out on their organisation's company feed. You can also choose to reward your employees with Hero Dollars when they reach or celebrate a milestone.
Important
The feature only displays in platform if you have reporting employees, i.e., only an employee's primary manager can schedule a message to display on the company feed for these types of events. To read further information on how to enable Hero Dollars for an employee work anniversary or birthday, refer to the following article.
HR Best Practise
Employees' date of birth and start date drive this Milestone feature, so make sure your employee data is accurate and up to date to make sure milestones appear at the correct time.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
We base the default access level on a per user basis and whether they have view, edit and delete access and excluding any changes made via our Custom Security feature. However, this only applies to the comment functionality. A user has to either be an admin or have access to an employee's personal details to post a message.
Getting started
- Click the Dashboard menu.
- Click the Shout Out and Recognise your Peers button.
- Click the Manage Scheduled Messages button.
- Select the employee needs a message scheduled.
Helpful Tip:
If there are no employees displayed, this means that there are no employees who have a work anniversary or birthday in the next eight days.
- Complete the following fields:
- Date.
- Time.
- In the text box, enter the desired message.
- Click the Schedule button.
Important:
Clicking the Schedule button will trigger the message to publish on your organisation’s company feed on the date you have chosen.
- Click the Dashboard menu.
- Click the Emoji button.
- Click the desired emoji to add a reaction.
- Click the Dashboard menu.
- Click the Add a Comment button.
- Enter the required comment and click the Send button.
Helpful Hint
Typing @ into the comment field, followed by an employee's name, will tag that employee in the comment. Comments do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.
Maintain
Warning
You can not edit a milestone message once you have posted it on the company feed.
- Click the Dashboard menu.
- Click the Shout Out and Recognise your Peers button.
- Click the Manage Scheduled Messages button.
- Click the employee who needs a scheduled message edited.
Helpful Tip:
There is a clock symbol displayed next to an employee that has had a scheduled message.
- Make the required changes and click the Schedule button.
Important
Any user can delete their own comment, while an admin can delete anyone's comment.
- Click the Dashboard menu.
- Click the Comment button.
- Click the Three Dots button.
- Click the Delete button.
- Click the Delete Comment button.
Important
Only an admin can delete a milestone post.
- Click the Dashboard menu.
- Click the Three Dots button.
- Click the Delete button.
- Click the Delete Post button.
Author recommended
So you have now scheduled a milestone post on the company feed and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:
- HR Company Feed: Employee Shout Outs The shout Outs feature on the company feed allows you to post a public message to either your team or the whole organisation thanking a co-worker for their help.
- HR platform: Enabling rewards for birthday and work anniversary milestones This feature allows you to set the Hero Dollar value the system will give out to employees on their birthdays and/or work anniversaries.
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