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HR error: Tax file number has been used

James Nixon
Updated
EH Content Team

Error

Type Feature Error Name
Tax error

Employee file

The tax file number has been used.

Explanation

This error means that the tax file number already exists for another employee within your organisation.

Solution

Check the following employee files for a duplicated TFN.

  • Terminated.
  • Pending.
  • Duplicate.

Once you remove the duplicated TFN, the user can then save their details.

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