Tax file number has been used error message via the HR platform

Error

Type Feature Error Name
Tax error

Employee file

The tax file number has been used.

Explanation

The error means that the tax file number already exists for another employee within your organisation.

Solution

Check the following employee files for a duplicated Tax File Number (TFN).

  • Terminated.
  • Pending.
  • Duplicate.

Once you remove the duplicated TFN, the user can then save their details.

Explore related content

  • Special Tax File Numbers This payroll platform article provides guidance on special tax file numbers as specified by the Australian Tax Office (ATO).
  • Managing an employee's tax declaration This payroll platform article will walk you through the Tax Declaration feature, where you can also update an employee's Tax File Number (TFN).
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