How do I process a Single Touch Payroll (STP) update event via the payroll platform?

Available for the following Payroll plan: Standard, Premium


This is a step-by-step guide on how to process an update event. An update event is used to report changes to an employee's year-to-date (YTD) amounts that you previously reported to the ATO. Update events have no connection to pay runs and therefore you can only create one when you have not made an employee's payment. Before you can lodge an update event with the ATO, you need to enable STP. To read further details on how to enable this, refer to the following article.

Daily activities

Process an update event
  1. Log into your Employment Hero Payroll platform.
  2. Click the   Report menu.
  3. Click the Single Touch Payroll submenu.
    screenshot of the reports page, highlighting single touch payroll under ATO reporting
  4. Click the Create Update Event button.
    screenshot of the single touch payroll page, highlighting the create update event button
  5. Select the required financial year and pay schedule.
  6. Click the Create button.

    Helpful Hint

    If there are no quarterly reported closely held employees in your business, select the financial year and pay schedule pertaining to this update event. If you have quarterly reported closely held employees in your business and you want to create an update event for them, select the Closely Help Employees tick box.

    screenshot of the create update event modal, highlighting the create button

    Helpful Hint

    A list of all employees attached to the pay schedule or only quarterly reported closely held employees will appear on your screen along with their year to date details. You will now also see additional actions you can undertake, for example, Mark Your Employees as Final, Manage Client Authority, Manage RFBs, Add an Employee and Refresh Displayed Data.

    Employees who have changed STP Income Types during a financial year will have a row of data for each income type with earnings recorded. Also, employees employed under multiple employing entities during the financial year will have a row of data per employing entity.

  7. Click the   Log with ATO button.
    screenshot of the update event page, highlighting the lodge with ATO button
  8. If required, select the user who will approve this finalisation event.
  9. Select the Terms and Conditions tick box.
  10. Click the Lodge Update Event button.

    Helpful Hint

    If you set up your business settings to require two-factor authentication before lodging an event to the ATO, you will need to enter a verification code after clicking on the Lodge Finalisation Event button, and prior to the event being submitted to the ATO.

    screenshot of the lodge update event popup, highlighting the lodge update event button

    Helpful Hint

    You will now see confirmation of your update event lodgement.

    screenshot showing the confirmation status of the update event you lodged

Explore related content

Was this article helpful?
1 out of 3 found this helpful



Please sign in to leave a comment.