Reversing a manually processed salary sacrifice super payment via the payroll platform

Available for the following HR Plan: Standard, Premium, Platinum
Available for the following Payroll Plan: Standard, Premium

When configuring an employee's super payment inclusions and you select the manual setting, this means that the platform will not process this payment automatically. What this means is the payment is reliant upon a user within your organisation paying this employee's super payment.

What you can do if you made this manual payment in error, is to change the employees super payment inclusions and set the payment setting to automatic. You can then run an ad hoc Pay Run to reverse the manual super payment made to the employee.

What you need to do

There are two steps that an administrator needs to complete to correct a super salary sacrifice processed as a manual payment. An administrator needs to complete these actions in the payroll platform. The two steps are:

Step 1: Update the employee file

The first step is to change the employee's Pay Run inclusion set up, to avoid the same situation from happening again. This means changing the payment from the manual setting to the automatic setting. The steps on how to view this are:

  1. Log into Employment Hero Payroll
  2. Click the Employee menu.
  3. Click the List submenu.
  4. Click the employee who needs a salary sacrifice deduction changed.
  5. Click the Pay Run Inclusions button.
  6. Click the salary sacrifice deduction that needs changing.
  7. In the This deduction should be field:
    • In the first drop-down, select the Paid to a super fund option.
    • In the second drop-down, select relevant super fund.
  8. Click the Save button.


    Repeat instructional steps 4 to 9 for each employee that needs their super payment method changed.

Step 2: Correcting the salary sacrifice

The next stage is to reverse the manual super payment processed in an employee's previous pay run and then create a new super payment transactions line for the affected employee. The steps on how to undertake this are:

  1. Click the Pay Run menu.
  2. Click the New Pay Run button.
  3. In the Pay schedule field, select Ad hoc.
  4. Set the pay period ending date to one day after your last pay period ending date.

    Helpful Hint

    If your last Pay Run had a period end date of 2/1/20, the period end date for this ad hoc Pay Run is 3/1/20.

  5. Complete the Date Pay Run will be paid field.
  6. Select the Create pay run with empty pays check box.
  7. Click the Create button.


    For information on how to add an employee to a Pay Run refer to the following article.

  8. Click on the employee's name who needs their salary sacrifice corrected.
  9. Click the Actions button.
  10. Click the Make a Deduction button.
  11. In the Select deduction category drop-down, select the Salary sacrifice super option.
  12. In the Select payment option drop-down, select the Manual payment option.
  13. In the Figures field, enter the amount that needs reversing in negative figures.
  14. Click the Save button.
  15. Click the Actions button.
  16. Click the Make a Deduction button.
  17. In the Select deduction category drop-down, select the Post tax declaration option.
  18. In the Select payment option drop-down, select the Manual payment option.
  19. In the Figures field, enter $0.01.


    You can not finalise a Pay Run with zero net earnings. To overcome this, adding a post-tax deduction with an amount of $0.01 will resolve this situation. Since it is a post-tax deduction, it will not affect employees' taxable earning.

  20. Click the Save button.


    Repeat instructional steps 8 to 20 for each employee you have added to the pay run.

  21. Click the Finalise button.
  22. Select the Do not make pay slips available until the “Publish pay slips” button is clicked option.
  23. Click the Finalise button.


    Make sure you do not publish these pay slips for this Pay Run, as this is merely a super-payment reversal.


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