Organisation billing, payment method and invoice management via the HR platform

Available for the following HR plans: Standard, Premium, Platinum
Available for the following User Access level: Admin      

You can use the Billing feature to access a list of your latest Employment Hero invoices. The list allows you to see a list of billable users for each invoice, and you can narrow the data down by employment type. You can also use this feature to view your HR subscription terms and conditions, update your payment method, billing contact, and invoice recipients. If you have also purchased payroll in addition to HR, then you can also view your subscribed payroll plans, renewal date, and billing period start date

Helpful Hint

When purchasing a payroll plan, we require you to provide us with your business details so that our team can give you access to your payroll account platform.

Daily activities

View subscription terms and conditions
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the View button.
    Billing_1.jpg
View a list of billed employees
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the Actions button.
  4. Click the View Billed Employees button.
    Billing_3.jpg

Editing data

Edit a payment method
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the Change button.
    Billing_5.jpg
  4. Enter your new billing details and click the Save button.
    Billing_6.jpg
Edit billing contact
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the Change button.
    Billing_7.jpg
  4. Update the required information and click the Update button.
    Billing_8.jpg
Change invoice recipients
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the Change button.
    Billing_9.jpg
  4. Make the required changes and click the Update button.
    Billing_10.jpg

Data management

Download an invoice
  1. Click the   Settings menu.
  2. Click the Billing submenu.
  3. Click the Actions button.
  4. Click the Download Invoice button.
    Billing_4.jpg

Explore related content

  • Headcount reporting: Active employees This report shows you all active employees within your organisation, and you can use this to cross-reference any data shown on your invoices.
  • Headcount reporting: Employee termination This report will allow you to see all your terminated employees within your organisation, and you can use this to cross-reference any data shown on your Employment Hero invoices.
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