1. Employment Hero Help Centre (AU)
  2. HR Web Platform
  3. Recruitment
  4. Candidate Pool
  5. Management

Candidate communication feature | HR Web Platform

Pippa Bennett
Updated

A recruitment module helps companies organise candidates for hiring and recruitment purposes. These systems allow businesses to collect information, organise prospects based on experience and skill set, and filter applicants.

There are many benefits of using such a module, and you can expect to see metrics like time, cost, and candidate quality improvements. You can use this feature to email candidates from within the Recruitment module without having to connect your HR platform to a Microsoft Outlook account.

Availability

HR Plan:   Free   Standard   Premium   Platinum
  User Access:   Employee         Manager         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.

Getting started

Set up candidate communication
  1. Click the  Recruitment menu.
  2. Click the Candidates tab.
  3. Click the  button.
  4. Click the Open Candidate Profile button.
    Pool_1.jpg
  5. Click the   button.
    Connect_1.jpg
  6. Click the Continue Without an Account button.
    Communicate1.jpg

Daily activities

Send an email to a candidate
  1. Click the  Recruitment menu.
  2. Click the Candidates tab.
  3. Click the  button.
  4. Click the Open Candidate Profile button.
    Pool_1.jpg
  5. Click the   button.
    Connect_1.jpg
  6. Complete the following fields:
    • Subject.
    • Message.

    Helpful Hint

    You can choose from the following formatting options:

    •   (Bold).
    •   (Italics).
    •   (Underline).
    •   (Dot Point List).
    •   (Number List).
    •   (Attachments).
    •   (Variables).

    Not sure what to write? If you are on our Platnium HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting.

  7. Click the Send Email button.
    Communicate_2.jpg
Read a candidate email 
  1. Click the  Recruitment menu.
  2. Click the Candidates tab.
  3. Click the  button.
  4. Click the Open Candidate Profile button.
    Pool_1.jpg

    Helpful Hint

    Below the candidate profile you will see the activity stream. All messages you receive from the candidate will appear in this section.

    Communicate_3.jpg

Removing data

Disconnect candidate communication

If you want to change your mode of communication and switch to the Microsoft Outlook integration, you will need to disconnect from your current integration.

  1. Click the  Recruitment menu.
  2. Click the Candidates tab.
  3. Click the  button.
  4. Click the Open Candidate Profile button.
    Pool_1.jpg
  5. Click the   button.
    Connect_1.jpg
  6. Click the Disconnect button. Communicate_4.jpg
  7. Click the Disconnect button. Communicate_5.jpg

Author recommended

So you have now used the candidate communication feature and you are now wondering, what next can I do. There are two recommendations I would make on this front and they are:

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