1. Click the SmartMatch button.
   
2. Click the Interested Candidates tab.
3. Click the name of the candidate you want to save.
   
4. Click the  button.
5. Click Save candidate.
   

1. Click the SmartMatch button.
   
2. Click the Interested Candidates tab.

   Helpful Hint

   You can now see a list of the candidates who have expressed interest in working for your company.

   

1. Click the SmartMatch button.
   
2. Click the Interested Candidates tab.
3. Click the name of the candidate whose profile you want to view.
   
   
   

   Helpful Hint

   You can now see the SmartMatch candidate's profile.

   

1. Click the SmartMatch button.
   
2. Click the Interested Candidates tab.
3. Click the name of the candidate you want to email.
   
4. Click the Connect with candidate button.
   
5. Read and edit the message.

   Helpful Hint

   We have prepared a template for you, but you can edit the message so it suits your organisation best.

6. Click the Send email button.
   

1. Click the SmartMatch button.
   
2. Click the Saved Candidates tab.
3. Click the profile of the candidate you want to call.
4. Click the eye icon on the candidate's profile screen.
   
5. This will display the candidate's phone number.

   Important

   When you view a candidate's phone number, they will receive an automatic SMS from Employment Hero. This message will tell them a bit about your company and the open role. It will tell them that an employer has requested to view their phone number and that they might receive a call about the job application.

1. Click the SmartMatch button.
   
2. Click the Interested Candidates tab.
3. Click the name of the candidate you want to mark as not suitable.
   
4. Click the Not suitable button.

   Warning

   Once you click Not suitable, the SmartMatch candidate will be removed from your talent recommendations.

   

EOI means "Expression of Interest." So, the EOI Date refers to when the SmartMatch candidate expressed their interest in working for your organisation.

We have SmartMatch enabled ‌by default in the Recruitment module for admins and owners, and hiring managers with access. In addition, SmartMatch can be used in the employee file and active job listings in the Recruitment module. You can refer to the following articles to see how to use SmartMatch on other areas on the platform:

• How to manage SmartMatch candidates via the HR platform
• How to manage SmartMatch candidates in the employee file via the HR platform
• How to manage SmartMatch candidates on active job listings via the HR platform

No. Your employees only see jobs available within your organisation through the Swag app. We exclude recommending all active employees on the Employment Hero platform to any organisation.

We rely on ‌account emails to track users that should not be recommended for external roles. We also encourage you to make sure employees have their personal email addresses on the employee file, so those can be excluded from SmartMatch results as well.

To learn how to include this information in the employee file, please refer to the Editing Data section in this article: How do I manage employee personal details and change account emails via the HR platform?