Customer Success Hub

Let's get you up and running

We're here to make sure you have the tools to succeed - from helpful articles, practical training and open Q&A sessions.

Join us for a Q&A Session

Want to ensure you're getting the most out of Employment Hero? We've launched weekly Q&A sessions designed to help increase your understanding of the platform and its array of features.
Register for our Q&A Sessions

Monthly Product Update Blog - Video and Blog

Stay in the know with all the new feature releases! Our monthly blog outlines the latest improvements to the Employment Hero platform.

Product enhancements and updates

Stay up to date with any new features or enhancements on our HelpCentre. We also share a monthly product wrap-up in our newsletter, so keep an eye out on your inbox.
Product Release notes

Frequently Asked Questions

We’ve compiled the answers to the most commonly asked questions by customers! From what to expect from the implementation process, to how to optimise your platform to best suit your organisation.
Frequently Asked Questions

Employment Hero HelpCentre articles and Hero Academy

Our HelpCentre is a comprehensive guide to the all things Employment Hero, and includes helpful articles and best practice tips to ensure you’re making the most out of the platform. You’ve also got access to Hero Academy, which includes video tutorials curated to help you set up the platform and optimise it to suit your business goals. Here, we’ve curated content to walk you through your Employment Hero journey.
Help Centre and Hero Academy