James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Personal/Carer's leave 10 days (Non award employees) - Payroll | Guide
How it works With the recent legislation changes regarding how personal/carer's leave should accrue, we have created this guide for you, that provides detailed instructions on how to update your bu...
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Managing your organisations tags - Payroll Web Platform
Overview As an organisation, you can use tags when setting up employee groups, to identify certain scenarios within pay condition rule sets. These tags come pre-provided if your organisation has in...
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Download your super batch payment data - Payroll Web Platform
Overview Being able to download your super batch payment data will allow you to share the information with individuals who may not have access to the payroll platform. Meaning there are no restrict...
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MYOB Account Right error: Terminated employee showing as active
Error Type Feature Error Description Employee status Employee file A terminated employee on MYOB appears as active on the Employment Hero platform. Explanation The transfer of employee da...
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Managing your contractors documents - HR Web Platform
Overview As an organisation, HR compliance is the understanding that all your operations must follow the relevant employment laws, rules, and regulations. One way to achieve this is via contractor ...
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Manage your organisations expense categories - Payroll Web Platform
Overview The expense reimbursement process allows employers to pay back employees who have spent their own money on business-related expenses. When employees receive an expense reimbursement, typic...
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Unpaid employees reporting - Payroll Web Platform
Overview Within your organisation, a pay run is the method through which you will distribute your employees' pay and entitlements for the hours they worked within a specific period. A pay run enabl...
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Employee opening deduction balances - Payroll Web Platform
Overview When transitioning from another payroll provider to Employment Hero's payroll platform, you may have employees that have existing Year to Date (YTD) deductions. It is important to transfer...
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Viewing payroll integration issues on the management dashboard - HR Web Platform
Overview The Payroll Integration Issues widget provides a snapshot of the errors Employment Hero encountered when syncing data with your connected payroll platform. The widget breaks these errors d...
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Viewing my latest pay slips on my dashboard - HR Web Platform
Overview Your dashboard provides you with easy access to the aspects of Employment Hero that are most important to you, such as viewing and printing your latest pay slip. The platform updates the d...