
James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I remove learning items that have been assigned or started?
Question How do I remove learning items that have been assigned or started? Answer As the administrator You may sometimes want to remove items that a learner was wrongly assigned or should not have...
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Manage my organisation's job board integrations using Hiring Essentials
A recruitment module helps companies organise candidates for hiring and recruitment purposes. These systems allow businesses to collect information, organise prospects based on experience and skill...
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How do I download my employee deduction data | Payroll FAQ
Question How do I download my employee deduction data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your employee deductions sto...
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Processing an employee overpayment within a pay run via the payroll platform
Purpose Providing you with a step-by-step guide on how you can process an employee's overpayment, which you can do via the Pay Run module. You will need to undertake the below steps via your Employ...
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Payroll FAQ: How do I upload a Wage Easy Time Clock file
Question How do I upload a Wage Easy Time Clock file onto our payroll platform? Availability Payroll Plan: Standard Premium Answer You can use the Timesheet Importing feature to impor...
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How do I manage my roster settings via the Payroll platform?
Available for the following Payroll Plan: PremiumAvailable for the following User Access levels: Admin The Rostering Settings feature allows you to configure different parts of the rostering modul...
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Setting up onboarding checklists
Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following User Access levels: Admin The Onboarding Checklist feature aids hiring managers in managing the step...
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Report a safety incident
Available for the following HR Plan: Free, Standard, Premium, PlatinumAvailable for the following User Access levels: Employee , Manager , Admin The Report an Incident feature lets you wr...
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How to set up company values
Available for the following HR classic plans: Free, Standard, Premium, PlatinumAvailable for the following User Access level: Admin The Company Value Settings feature enables you to create your ...
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What if I can not find what the course I need?
Question What if I can not find what the course I need? Answer While Go1’s curated Microsoft Teams learning package contains around 10,000 of our finest courses, what if you need more content, or s...