James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I set up Two-Factor Authentication (2FA) via Payroll Classic
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following Payroll plans: Standard, PremiumWhen using a username and password to log into y...
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View and acknowledge workplace policies
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access le...
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Submit my weekly start and end hours based timesheets
Available for the following Payroll plans: Standard, PremiumAs an employee, you will need to submit timesheets if your organisation requires you to track your starting and ending times weekly. Time...
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Enroll vs assign learning across the learning platform
Assigning is the primary action to deliver learning on the Learning platform. Assigning learning allows you to set optional due dates that are triggered immediately, and track learner progress via ...
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Remove learning items that have been assigned or started FAQ
Question How do I remove learning items that have been assigned or started? Answer As the administrator You may sometimes want to remove items that a learner was wrongly assigned or should not have...
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Building and Construction General On-site Award (MA000020)
The article provides guidelines on using the pre-built Building and Construction General On-site Award. For further information about this industry award, refer to Building and Construction General...
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Manage my organisation's job board integrations using Hiring Essentials
A recruitment module helps companies organise candidates for hiring and recruitment purposes. These systems allow businesses to collect information, organise prospects based on experience and skill...
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Changes to the Employment Hero side navigation menu
Employment Hero made a few changes to our side navigation menu to improve the usability of our platform. The main changes made include a new colour design for the side navigation menu, a new submen...
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Download my employee deduction data
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following Payroll plans: Standard, PremiumQuestion How do I download my employee deduction...
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Processing an employee overpayment within a pay run via the payroll platform
Available for the following plans: Employment Lite, Employment PlusPurpose Providing you with a step-by-step guide on how you can process an employee's overpayment, which you can do via the Pay Run...