
James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I send a password reset email to a user on the Learning platform?
Available for the following Learning plans: Standard, Plus You can use the Send Password Reset feature in the User Management module to send a password reset email to a user that has forgotten thei...
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Configure the user-specific emails you will receive and their frequency
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access le...
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Billing, invoices, and online account cancellation
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following User Access le...
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Upload timesheets to my payroll classic platform
Available for the following HR plans: Standard, Premium, PlatinumQuestion How do I upload timesheets to my organisation's payroll classic platform? Answer Depending on which payroll connection you ...
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Adjust your organisational settings
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following User Acc...
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Troubleshooting why a pay slip is not displaying
Employee checks If you are an employee and you cannot see your pay slips, try following the steps below to troubleshoot the issue. You can find the steps to view your pay slip in this article. You ...
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Sync leave categories from payroll classic to Employment Hero
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following Payroll ...
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Update employee personal details and change account email
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user acc...
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View, download, and print your pay slips
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin The Pay Slip feature allows you to access dig...
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Delete my account and organisation from Employment Hero as an admin
Question How do I delete my account and organisation from Employment Hero? Answer You will need to request your organisation and account to be deleted by getting in touch with our team. Either in E...