Jimmy
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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QuickBooks error: Employee exists on Employment Hero and QuickBooks
Error Type Feature Error Description Import conflict Employee File Employee exists on both Employment Hero and QuickBooks Online Explanation If an employee exists on QuickBooks Online and...
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QuickBooks error: Employee does not exist
Error Type Feature Error Name Import conflict Employee file Employee file does not exist on QuickBooks Online Explanation This error occurs when the employee file only exists in the Emplo...
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KeyPay error: Employee exists on Employment Hero and KeyPay
Error Type Feature Error Description Import conflict Employee File Employee exists on both Employment Hero and KeyPay Explanation If an employee exists on KeyPay and Employment Hero and t...
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KeyPay error: Employee does not exist
Error Type Feature Error Name Import conflict Employee file Employee file does not exist on KeyPay Explanation This error occurs when the employee file only exists in the Employment Hero ...
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Pay run reporting: Tasks
Overview Within your organisation, a pay run is the method through which you will distribute your employees' pay and entitlements for the hours they worked within a specific period, such as the las...
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Business portal: Administrator access
Overview The Business Portal provides you a centralised hub where you can manage the different organisations that may make up your business group. By having a centralised place to control aspects s...
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Employee reporting: Pay slips
Overview As a payroll Admin, you may have employee requests coming through for a copy of their pay slips. These requests can come in for a variety of reasons, so having a simple way to handle these...
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Employee reporting: Pay categories
Overview Within your organisation there would be a myriad of different employee payment rates, depending on the pay conditions assigned to your employees. Automating the calculations of these rates...
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Employee reporting: Ordinary time earnings (OTE)
Overview As an organisation, you would use ordinary time earnings (OTE) to calculate the minimum super guarantee contributions for your eligible employees. OTE is what your employees earn for their...
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Employee reporting: Employment payment history
Overview As an organisation, you may need to view a detailed breakdown of an employee's payment history, so you can see exactly what earnings your employees received within your business. This will...