James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Activity overview
Latest activity by James Nixon-
James Nixon created an article, How to transfer user data between profiles in GO1
If you need to merge or transfer data between two user profiles in GO1, such as combining a personal email profile with a work email profile, here is a step-by-step guide to help you manage the pro...
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James Nixon created an article, Pay category can't be blank employee file error
When integrating payroll platforms with Employment Hero HR, synchronisation issues may occur, such as missing or incorrect data entries for team members. This guide will specifically address the pr...
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James Nixon created an article, Hours or days per week must be greater than 0 employee error
When you see the Hours per week: Hours or days per week must be greater than zero error in Employment Hero HR, follow the below steps to correct the issue: Step 1: Access the Employee's Profile To ...
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James Nixon created an article, Week 3 2025 | Release Notes
Data & AI EH Jobs App - Screen Jobseeker Low Quality in Background Release Date: 13 Jan 2025 Target Users: EH Jobs app users. Objective: Introduce a two-phase quality assessment system for jobseek...
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James Nixon created an article, How to set up the ECEC worker retention payment in the payroll platform
The Australian Government will support a wage increase for the early childhood education and care (ECEC) workforce through a worker retention payment. Employers will need to opt-in for these paymen...
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James Nixon created an article, Managing playlists from Go1 Admin
Available for the following Learning plans: Standard, Plus The Playlist Management feature allows you to create your own learning playlist and add in a list of learning content you with to study. Y...
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James Nixon created an article, Finding learning content in the language of your choice
Our library features content in multiple languages. With these enhanced Search features, you can easily narrow down results to find content in the language you need. Or locate language versions for...
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James Nixon created an article, Discovering learning content using a skill search
On our learning platform, discovering learning content has never been easier. Whether you are an individual aiming to upskill, or a manager looking to support employee growth. Our skills-based cont...
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James Nixon created an article, Understanding the search sorting filters
The Sort By filter lets you choose how your search results are organised. The default filter is Top Enrolled, which displays courses with the highest number of enrolments. After performing a search...
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James Nixon created an article, How does the learning platform AI chat work?
AI Chat serves as your intelligent aide designed to simplify discovering and curating content that aligns with your unique learning goals. You begin by posing a question related to the content you ...