James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Set up or disable Two-Factor Authentication (2FA)
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR classic plans: Free, Standard, Premium, Platinum Available for the following ...
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Import my employee files using an Excel (.xlsx) file
Available for the following plans: Employment Lite, Employment PlusAvailable for the following Payroll plans: Standard, PremiumAvailable for the following user access levels: Admin The Employee Imp...
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Setup and manage employing entities on Payroll classic
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following Payroll plans: Standard, Premium As an organisation, you may utilise multiple em...
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Bulk-import employees via CSV file
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user acc...
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Use and manage the asset register
Available for the following HR plans: Premium, PlatinumAvailable for the following user access level: Admin The Asset Register feature allows you to create a list of assets owned by your organi...
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Add, edit, and manage documents using the basic template editor
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR plans: Standard, Premium, PlatinumAvailable for the following User Access lev...
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Add, edit, clone and print documents using the advanced template editor
Available for the following plans: Employment Plus, Employment UnlimitedAvailable for the following HR plans: Premium, PlatinumAvailable for the following user access level: Admin The Document M...
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Bulk-issue documents to employees
Available for the following HR plan: PlatinumAvailable for the following user access level: Admin The Bulk Issue Documents feature allows you to select the required employees and then choose the...
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How to edit salary history, work hours and pay run details
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR plans: Free, Standard, Premium, Platinum Available for the following user acc...
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Contact the payroll classic support team
Question How do I contact the payroll support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 8:30am and 5:30pm, Monday to Friday (exclud...