Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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I am a new employee, how do I start onboarding via Swag or the HR platform?
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin Employment Hero and super-app Swag makes setting up your Employment H...
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Reset and update your HR platform password
This article provides you with all the information you need to reset and update your password and unlock your Employment Hero platform account. It is intended for users who have been unable to acce...
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How to Integrate with Go1 via the HR platform
A Learning Management System (LMS) lets your organisation train your employees, orient them on their roles, and educate them in new areas. Go1 lets you upload your own content or choose from thousa...
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What emails does the Employment Hero HR platform send out to users?
On the Employment Hero HR platform, there are several email notifications that will automatically trigger, based on actions undertaken by either the platform or the user. We have listed these notif...
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Difference between 360 reviews and performance reviews | HR Guide
Wondering whether to conduct a 360 feedback review or a performance review? Both bring specific benefits that can support an HR department in their employee performance management. Rather than cons...
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How do I set my account language | HR FAQ
Question How can I set my account language? Availability HR Plan: Free Standard Premium Platinum User Access: Employee Manager Admin This is the defa...
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How do I set up Two-Factor Authentication (2FA) in the Payroll platform?
When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptible to security threats because it represents a single piece of...
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How do I use the Recruitment module? via the HR platform
Our recruitment module allows you to advertise roles, monitor job seekers, control referrals, correspond with candidates, and even welcome new personnel from any part of the world. This page will h...
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How do I use the Employment Hero EAP service?
Question How do I use the Employment Hero EAP service? Answer You can contact Acacia Connections, which provides Employment Heros Employee Assistance Programme (EAP) service, via the following: Yo...
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Terminating an employee | QuickBooks Online Guide
How it works Employment Hero is the source of truth for your company settings, payroll settings, and employee file data. For you to terminate an employee correctly, you will need to follow a specif...