Jimmy
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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KeyPay guide: Terminating an employee
How it works Employment Hero is the source of truth for your company settings, payroll settings, and employee file data. In order for you to terminate an employee correctly, you will need to follow...
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Setup Two-Factor Authentication (2FA) | Payroll Web Platform
Overview When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptible to security threats because it represents a single...
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One on one (1:1) template management | HR Web Platform
Overview; As an admin, you can create 1:1 templates that managers within your organisation can then use as a building base when setting up a meeting with their employees. These templates can range ...
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Marking your employees as final within an update event | Payroll Web Platform
Overview When you no longer need to make further employee payments during the financial year, you would mark the employee records as final within the relevant update event. Making this declaration ...
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Submitting my weekly hour based timesheets | HR Web Platform
Overview As an employee, you will need to submit timesheets if your organisation requires you to track the hours you work weekly. Timesheet requests allow your manager to see the hours you have sub...
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Rule sets
Overview Within your organisation there could be a myriad of different employee payment rates, depending on the pay conditions assigned to your employees. Automating the calculations of these rates...
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Employee and contractor feature access | HR comparison
There is a significant difference between the features available for independent contractors compared to employees. Contractors will have limited access to features within the Employment Hero platf...
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Payroll work types
Overview Work types act as a category used to measure where an employee's spent their time working, i.e. an employee can submit a timesheet against a KM Travelled work type. This allows your organi...
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Setup ABA payment files | Payroll Web Platform
Overview An ABA file is a file format used by all major Australian financial institutions and specifies how to make payments from one bank account to another. The most common way for employers to p...
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MYOB Account Right error: Leave category does not exist
Error Type Feature Error Name Import conflict Leave Categories Leave category does not exist in MYOB. Explanation This error occurs when a leave category does not exist in your MYOB Accou...