Jimmy
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Is EH setup to support the new STP reporting requirements | Single Touch Payroll (STP) Phase 2 FAQ
Question Is EH setup to support the new STP reporting requirements? Answer Yes, Employment Hero (EH) can support the new STP reporting requirements. We have listed below some common sub-questions a...
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Clock Me In FAQ: As an employee, how do I log in for the first time
Question As an employee, how do I log in for the first time via the app? Availability Payroll Plan: Standard Premium Answer The First Time Log In function on the Clock Me In App allo...
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Payroll FAQ: How do I include PAYG in my ABA file?
Question How do I include PAYG in my ABA file? Availability Payroll Plan: Standard Premium Answer You can use the Pay Schedule feature to set up the PAYG details you want included in ...
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As an admin, how can I see an employee's shift details | Clock Me In FAQ
Question As an admin, how can I see an employee's shift details? Availability Payroll Plan: Standard Premium Answer The View Shift Details function on the Clock Me In App allows you ...
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Single Touch Payroll (STP) Phase 2: Disaggregation of gross
Overview In Phase 1 of STP, the gross amount reported contained different amounts depending on the particular income type. However, with Phase 2, all payment types are now required to be reported f...
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How do I set my account language | HR FAQ
Question How can I set my account language? Availability HR Plan: Free Standard Premium Platinum User Access: Employee Manager Admin This is the defa...
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Payroll platform: Processing an employee overpayment within a pay run
Purpose Providing you with a step-by-step guide on how you can process an employee overpayment, which you can do via the Pay Run module. You will need to undertake the below steps via your Employme...
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Submitting my weekly start and end hours based timesheets | HR Web Platform
Overview As an employee, you will need to submit timesheets if your organisation requires you to track your starting and ending times weekly. Timesheet requests allow your manager to see your start...
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Pay run reporting: Pay run audit
Overview Within your organisation, a pay run is the method through which you will distribute your employees' pay and entitlements for the hours they worked within a specific period, such as the las...
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How do I set my account time zone | HR FAQ
Question How can set my account time zone? Availability HR Plan: Free Standard Premium Platinum Payroll Plan: Standard Premium Answer You can set your account time z...