James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Find and re-activate a terminated employee
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user acc...
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Employees see 550 error code when they receive emails on Payroll classic
Error Type. Feature. Error Name Receiving Emails. Payroll emails. 550 error code. Explanation Occasionally, you may have problems sending emails to employees. You can use the Mail Log fea...
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Why has my Beam super batch payment been cancelled on Payroll classic?
The Payroll classic platform will cancel your Beam super batch payment if it cannot match the payment you made to the relevant batch payment. There are a few reasons this might happen: Incorrect p...
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Review expense claims
Available for the following HR plans: Premium, PlatinumAvailable for the following User Access levels: Manager, Admin The Expense Management feature allows you to review and approve employee-submit...
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Create a leave taken report
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following Payroll plans:...
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Managing roster unavailability as an employee
The Rostering module in the Employment Hero platform has an Employee Unavailability feature that allows you to enter the date and time you will be unavailable for a shift. You can also use this fea...
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Feature access for active, terminated, and deleted employees
Employees who are terminated or deleted on your HR platform still have limited access to certain features in it. The tables in this article outline the specific tools and data these employees can s...
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Manage leave categories on payroll classic
Available for the following plans: Employment Plus, Employment UnlimitedAvailable for the following Payroll plans: Standard, Premium Watch the training video Leave categories are the means through...
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Set up tax declaration
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR plans: Standard, Premium, PlatinumOverview The Tax Declaration Setup feature ...
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How to configure employing entities
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following User Acc...