James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Pay run audit reporting via the payroll platform
Available for the following Payroll Plan: Standard, Premium The Audit Reporting feature allows you to create a report on the pay runs conducted within your organisation and see details such as the ...
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Managing pay run expense requests via the payroll platform
Available for the following Payroll plans: Standard, Premium You can use this feature to add employee expense requests into a Pay Run and also to delete this entry if you added it in error. However...
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Tax file number incomplete MYOB Account Right error message via the HR platform
Error Type Feature Error Name. Sync error Tax file number The Tax File Declaration for this employee is incomplete. Please complete this information. Explanation When importing Tax File N...
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Organisation management via the business portal
Available for the following Business Portal access: Business Portal Admin, Business Portal OwnerAvailable for the following Business Portal platforms: Business Portal, Reseller Business Portal The ...
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Pay rate template no longer exists Employment Hero Payroll error via the HR platform
Error Type Feature Error Description Import conflict Pay Rate Template Pay rate template does not exist in Employment Hero payroll Explanation This error occurs if the pay rate template d...
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Classification no longer exists Employment Hero Payroll error via the HR platform
Error Type Feature Error Description Import conflict Classifications Classification no longer exists on Employment Hero payroll Explanation The error occurs if the award classification do...
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Managing employee roster unavailability via the payroll platform
Available for the following Payroll plan: PremiumAvailable for the following user access levels: Admin The Rostering module has an Employee Unavailability feature that allows you or your employees...
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Managing screening and evaluation questions via the HR platform
Available for the following HR plans: Premium, PlatinumAvailable for the following User Access levels: Admin Screening questions help recruiters and hiring managers efficiently narrow down the ...
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How can I generate a report using the Deductions Report feature in Payroll?
Available for the following Payroll plans: Standard, Premium A deduction is any payment you make out of an employee’s earnings on their behalf. The law requires some deductions, whereas others are ...
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How do I report on my organisation's pay run variances in Payroll?
Available for the following Payroll plans: Standard, Premium Within your organisation, a pay run is the method through which you will distribute your employees' pay and entitlements for the hours t...