1. HR Platform
2. ...
3. Payslips
4. Troubleshooting

This article is for HR admins to help employees who cannot see their payslips on the Employment Hero HR platform. We have listed the troubleshooting steps below for missing payslips.If you are an e...

• Edited 01 October 2024 01:43
• 11 followers
• 2 comments
• -28 votes

1. HR Platform
2. Settings
3. Company Settings

Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Admin The Employment Settings section allows you to customise your employment ...

• Edited 06 November 2024 07:31
• 3 followers
• 0 comments
• -28 votes

1. HR Platform
2. ...
3. Timesheets
4. FAQs

Question How do I upload timesheets to my organisations payroll platform? Answer Depending on which payroll connection you have enabled will determine whether your timesheets automatically sync, ne...

• Edited 29 March 2023 04:50
• 1 follower
• 0 comments
• -29 votes

1. HR Platform
2. Account Management and Security
3. Organisational Account

Question How do I delete my account and organisation from Employment Hero? Answer You will need to request your organisation and account to be deleted by getting in touch with our team. Either in E...

• Edited 10 September 2024 02:41
• 5 followers
• 2 comments
• -32 votes

1. HR Platform
2. ...
3. Payslips
4. Managing Payslips

The Pay Slip feature allows you to access digital copies of your pay slips, which you can download to your device. You can also print your pay slips if you need hard copies. You can also view your ...

• Edited 18 December 2024 23:27
• 18 followers
• 12 comments
• -33 votes

1. Payroll Platform
2. Account Management and Security
3. My Account

Available for the following Payroll plans: Standard, PremiumAvailable for the following User Access levels: Employee, Manager, Admin The Password Changing feature allows you to reset your password ...

• Edited 15 October 2024 05:57
• 6 followers
• 0 comments
• -47 votes

1. HR Platform
2. Account Management and Security
3. My Account

Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following User Access levels: Employee    , Manager    , Admin     You can use the Account Recover feature t...

• Edited 11 September 2024 01:53
• 9 followers
• 0 comments
• -65 votes

1. HR Platform
2. ...
3. Payroll Settings
4. Payroll Setup

When syncing data changes from Employment Hero HR to your chosen payroll platform, you may face integration problems, resulting in data errors. Accordingly, the Payroll Integration Issues Dashboard...

• Edited 04 October 2024 06:10
• 6 followers
• 3 comments
• -73 votes

1. HR Platform
2. Account Management and Security
3. My Account

Available for the following HR plans: Free, Standard, Premium, Platinum Available for the following user access levels:   Employee   , Manager       , Admin       Employment Hero offers t...

• Edited 20 January 2025 05:19
• 34 followers
• 2 comments
• -77 votes

1. Launchpad
2. Getting Help

Question How do I contact the payroll support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 8:30am and 5:30pm, Monday to Friday (exclud...

• Edited 28 November 2024 06:44
• 12 followers
• 17 comments
• -94 votes