James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Sync leave categories from payroll classic to Employment Hero
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following Payroll ...
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Troubleshooting why a pay slip is not displaying
Employee checks If you are an employee and you cannot see your pay slips, try following the steps below to troubleshoot the issue. You can find the steps to view your pay slip in this article. You ...
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Update employee personal details and change account email
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user acce...
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View, download, and print your pay slips
Available for the following HR Classic plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin The Pay Slip feature allows you to access dig...
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Delete my account and organisation from Employment Hero as an admin
Question How do I delete my account and organisation from Employment Hero? Answer You will need to request your organisation and account to be deleted by getting in touch with our team. Either in E...
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Change personal details via payroll classic
Available for the following plans: Employment Lite, Employment Plus Available for the following Payroll plans: Standard, PremiumAvailable for the following User Access levels: Employee, Manager, Ad...
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Fix payroll integration issues on the dashboard
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited When syncing data changes from Employment Hero HR Classic to your chosen Payroll Classic platform, you may ...
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Recover your user account
Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following User Access levels: Employee , Manager , Admin Looking to upgrade? Click hereto learn mo...
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Contact the payroll classic support team
Question How do I contact the payroll support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 8:30am and 5:30pm, Monday to Friday (exclud...
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Reset and update your Employment Hero password
Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user access levels: Employee, Manager, Admin This article provides you with all the information yo...