Jimmy
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I set my account language | HR FAQ
Question How can I set my account language? Availability HR Plan: Free Standard Premium Platinum User Access: Employee Manager Admin This is the defa...
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Integrating with Go1 | HR Web Platform
A Learning Management System (LMS) provides your organisation with the ability to undertake employee training, orientation, and education. Having a workforce that can access the needed resources to...
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Setup Two-Factor Authentication (2FA) | Payroll Web Platform
When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptible to security threats because it represents a single piece of...
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Leave category does not exist | Xero Error
Error Type. Feature. Error Name. Import conflict. Leave Category. Leave category does not exist in Xero. Explanation The error occurs when a leave category does not exist on your Xero pla...
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My learning | HR Web Platform
Overview Being able to manage your learning is just as important as any other part of your role. Managing your learning ranges from brushing up on a course you have previously completed, learning n...
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Activating a demo site | HR Web Platform
The Employment Hero demo site is an account with pre-populated data that Admins and/or Owners can use to trial the benefits of an Employment Hero HR Platinum plan. Meaning you can see how x feature...
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Setting up my Employment Hero profile | Employee HR Guide
Our HR platform simplifies the process of creating your Employment Hero profile by breaking it down into smaller, manageable tasks. Once you complete your profile, you can then use Employment Hero ...
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Reset login password, Two Factor Authentication (2FA) and unlock your account | HR Web Platform
Password Reset and Two Factor Authentication allows you to reset your password and/or Two Factor Authentication outside the HR platform. If you are not receiving the reset password link, make sure ...
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My assigned and uploaded documents | HR Web Platform
Overview As an employee, having easy access to your assigned HR documents will enable you to keep abreast of what contracts you have signed and agreed to within your organisation. Easy access to yo...
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Organisation and team announcements | HR Web Platform
As an admin or owner, there will be times where you need to post company news, team updates, share information, etc. to employees within your organisation. In these scenarios, sending an announceme...