Jude Healey
Employment Hero's Customer Experience Learning and Education Manaager who is experienced in maintaining and contributing to a SAAS HelpCentre through Zendesk Guide, and creating content for our unique Hero Academy with videos and articles for our global client community.
Activity overview
Latest activity by Jude Healey-
Jude Healey created an article, FAQs - What HR documents and templates are available | HR Web Platform
Overview HR documents and templates are the backbone of the procedures that govern everything from onboarding an employee to entering into agreements with their new employers and business partners....
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Jude Healey created an article, Updating Policies and Templates | FAQ
Question Do I need to update Policies within my business after a major workplace legislation change like Leave entitlements? Availability HR Plan: Free Standard Premium Platinum...
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Jude Healey created an article, How do I use the HelpCentre at Employment Hero? What are some tips and tricks? by Hero Academy Training
Overview Exceptional customer service and support is at the core of Employment Hero. More than ever before in global history, the appetite for 24hr access to answers, solutions, advice, and the cor...
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Jude Healey created an article, Understanding award interpretation in a pay run | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: Create a pay run Import any timesheets Apply leave requests Make any ...
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Jude Healey created an article, Update the progress of Goals (OKRs) | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: Goals (OKRs) HR Platform: Goals (OKRs) progress reporting Management ...
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Jude Healey created an article, Setting up Locations and Public Holidays in the HR platform | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: HR employee file: Employment details HR platform: Custom security se...
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Jude Healey created an article, Creating Teams in the HR platform | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: Team settings HR employee file: Employment details HR platform: Cust...
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Jude Healey created an article, Apply updates to an Award in the Payroll platform | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: Payroll FAQ: How many awards come pre-built in the platform? Payrol...
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Jude Healey created an article, Managing superannuation changes | Video
Watch the video tutorial Read step-by-step articles We have listed below some additional articles you can read on this topic: HR FAQ: How do I apply a superannuation rate rise? HR employee file: ...
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Jude Healey created an article, Managing your organisations talent pool - HR Web Platform
Overview Within your organisation, there is significant value in creating a personal talent pool, inclusive of the suitable but unsuccessful candidates that you may discover in a recruitment drive....