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Using the company feed

Updated

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following User Access levels: Employees, Managers, Admin   

The Company Feed feature allows you to create a Shout Out, Recognition, or Milestone post that your organization's users can view, react to, and comment on. Thereby creating a culture that promotes open communication, fosters morale, and makes sure employees feel appreciated for the work they do. You can also use this feature to post an announcement to your company feed that users can react to and comment on. Before being able to send a recognition post, you will need to have created company values and configured recognition settings.

Warning

Please note that your posts, shoutouts, and company feed announcements do not auto-save during the creation process, and you will need to re-type your post or announcement if you quit this page without posting your message.

Post a message

Post a shout out message
  1. Click the Home menu.
  2. Go to the Company Feed tile.
  3. Click the Shout Out button.

  4. In the text box, type in your shout out message.

    Helpful Hint

    Typing @ into the text field, followed by an employee's name, will tag that employee in the shout-out. Shout-outs do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

  5. Click the Paperclip icon to add an attachment to the announcement.

    Important

    The HR platform only allows you to attach images (.jpeg, .png, and .gif) and documents (.pdf) to a Shout Out. The ability to attach images and documents to a Shout Out is only available on our Premium, Platinum, Plus, and Unlimited ‌plans.

  6. Click the Share with drop-down menu and select either:
    • Everyone: Every employee in your organization will see the shout-out.
    • Mentioned only: Only the nominated users and their managers will see the shout-out.
  7. Press the Send button.
     
Post an announcement message
  1. Click the Home menu.
  2. Go to the Company Feed tile.
  3. Click the Shout out button.
  4. Click the Make an Announcement button.

  5. In the text box, type in the desired announcement.

    Helpful Hint

    Typing @ into the text field, followed by an employee's name, will tag that employee in the announcement. Announcements do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

    Not sure what to write? If you are on our Platinum HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

  6. Click the Paperclip button to add an attachment to the announcement.

    Important

    The platform only allows you to attach images (.jpeg, .png, and .gif) and documents (.pdf) to an announcement. However, you can only attach images and documents to an announcement if you are on our Premium and Platinum plans.

  7. Click the Share With drop-down and select either:

    • Everyone: Every employee in your organization will receive the announcement.
    • Teams: Only the teams selected in the drop-down box will receive the announcement.

    Important

    The option to select teams is only available on our premium and platinum plans. You can paste links into your post, however they will only be clickable if you make the announcement via the website.

  8. Click the Post button.
     
Post a recognition message

Available for the following plans: Employment Plus, Employment Unlimited
Available for the following HR plans: Premium, Platinum

  1. Log in to Employment Hero.
  2. Click the  Home menu.
  3. Go to the Company Feed tile.
  4. Click the Recognition button.

  5. Complete the following fields:

    • Select an individual
    • Select a value
    • Visible to

    Helpful Hint

    Not sure what to write? If you are on our Platinum HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

  6. Click the Send button.
  7. Click the Got It button.
     

Editing data
 

Edit an announcement post
  1. Click the  Home menu.
  2. Go to the Company Feed tile.
  3. Click the Announcement button.
  4. Click the Edit button.
     
  5. Make the required changes and click the Save button.
     

Deleting data

Delete a shout out post

Important

Only an admin and/or owner can delete a Shout Out; employees and/or managers cannot remove their own shout-out posts.

  1. Click the Home menu.
  2. Click the Three Dots button.
  3. Click the Delete button to remove the shout-out.
  4. Click the Delete Post button.
     
Delete a recognition post

Available for the following plans: Employment Plus, Employment Unlimited
Available for the following HR plans: Premium, Platinum

Important

Only admins can delete a recognition post.

  1. Log in to Employment Hero.
  2. Click the  Home menu.
  3. Click the Three Dots button.
  4. Click the Delete Post button.
     
Delete an announcement post
  1. Click the Home menu.
  2. Click the Three Dots button.
  3. Click the Delete button.
  4. Click the Delete Post button.
     

Further Information

I cannot see the Milestone post feature?

 With the milestone posting feature, it is the employees' date of birth and start date that drives this feature. So make sure your employee data is accurate and up to-date to make sure milestones appear at the correct time. Also, the Milestone feature only displays in-platform if you have reporting employees, i.e., only an employee's primary manager can schedule a message for these types of events. To read further information on how to enable Hero Points for an employee's work anniversary or birthday, refer to this article.

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