Overview
The last step an administrator needs to do in order for their employees to use the platform is to send them an invitation to join Employment Hero. When accessing your employee list you can choose to either send invitations in bulk to all pending users or you can resend an invitation to a specific user.
Warning
The initial invitation to join the HR platform expires within 72 hours. You can use the resend feature to generate a new invitation for those employees who could not activate their account within this timeframe.
Important
Resending an invitation is only available for employees whose status shows as pending. So if you have employees whose status shows as active, they will need to reset their password. To read further details on how an employee can reset their password refer to the following article.
HR Best Practice
Communication is key to successfully inviting your team. Let them know when you are sending the invite, the email address it will go to i.e. work or personal email and what they should expect when they first login and add their personal details.
Availability
| HR Plan: | Standard | Premium | Platinum |
Getting started
Warning
The HR platform does not send emails out if your organisation is in setup mode. To read further details on how to remove setup mode refer to the following article.
- Click the Personnel menu.
- Click the Employees submenu.
- Click the Send Invitations to New Users button.
- Click the Send now button.
Important
The HR platform sends invitations to the user’s account email and is the nominated email address that the user will use to sign into their HR account.
Maintain
Warning
The HR platform does not send emails out if your organisation is in setup mode. To read further details on how to remove setup mode refer to the following article.
- Click the Personnel menu.
- Click the Employees submenu.
- Click the Action button next to the pending employee that needs an invitation resent.
- Click the Resend Invitation button.
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