How do I update pay schedules via the HR platform?

Available for the following HR plans: Standard, Premium, Platinum
Available for the following Payroll plans: Standard, Premium
Available for the following user access level: Admin   

As an organisation, you would use a pay schedule to determine at what time intervals your employees will receive payment. You could have employees on weekly, fortnightly, or monthly schedules, each with a different setup that makes sure they get paid the correct amount at the right time.

You can manage pay schedules on your connected Employment Hero Payroll, and any changes you make there will automatically be updated on the HR platform. This will make sure your HR platform reflects the latest payroll configuration data and correct employee records.

Getting started

Xero
Update pay schedules
  1. Click the Settings menu.
  2. Click the Pay Schedules submenu.
  3. Click the Update From Payroll button.
    This is a screenshot of the pay schedule screen. It shows a list of the different pay schedules: ad hoc, fortnightly, monthly, weekly with an update from payroll button to sync the list with payroll. Here that button is highlighted in red

    Helpful Hint

    The Pay Schedule page will now show a grey Updated button and means Employment Hero has successfully imported your pay schedules from your Xero platform.

    This is a screenshot of the pay schedule screen. It shows a list of the different pay schedules: ad hoc, fortnightly, monthly, weekly with an update from payroll button to sync the list with payroll. Here that button is grey to denote a sync has been completed

Further information

  Select the payroll platform you integrated with for the relevant instructions.

EH Payroll Xero
Ongoing synchronisation with the payroll platform

Once you have connected your payroll and HR platforms, the HR platform becomes the source of truth for your company settings, payroll settings, and employee file data. To read further details on how to update an employee's salary history details, refer to the following article.

When you first connect the two platforms, the HR platform will pull the data from the payroll platform into the HR platform, such as your pay schedule data. Any pay schedule changes made on the payroll platform after this initial integration will automatically be updated on the HR platform.

Once you have imported any recent changes from the payroll platform, you can make amendments to an employee's file, such as their salary history. To read further details on how to manage pay schedules on your payroll platform, refer to the following article.

Why does the pay schedule show as disabled?

The HR platform will show a pay schedule as disabled if the data no longer exists on your payroll platform. You can not delete disabled pay categories if you have used them previously in the HR platform. The reason for this is platform data accountability and to make sure that when you use the Audit Trail feature, we display the correct logs of what changes occurred within your platform.

What do I do if there is a data mismatch between my HR and payroll platform?

Any pay schedule changes you make on the payroll platform will automatically sync over and be updated on the HR platform.

However, if you notice a discrepancy in data between the two platforms, we recommend manually updating your pay schedules on the HR platform.

  1. Click the Settings menu.
  2. Under General Settings, click the Add-ons submenu.
  3. Click the Actions dropdown button for Employment Hero Payroll.
  4. Click Update.
    screenshot of the add-ons page, highlighting the actions and update buttons for E H payroll
  5. Click the Update from Payroll button for Pay Items.
    screenshot of the update data page, highlighting the update from payroll button for pay items

Explore similar topics

  • HR platform: Update pay categories This feature is where you can sync the latest pay category data from your payroll platform over to your Employment Hero platform.
  • HR platform: Leave categories This feature is where you can sync the latest leave category data from your payroll platform over to your Employment Hero platform.
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