Updating my organisations pay schedules via the HR Web Platform

Available for the following HR plans: Standard, Premium, Platinum
Available for the following Payroll plans: Standard, Premium
Available for the following user access level: Admin   

As an organisation, you would use a pay schedule to determine at what time intervals your employees will receive payment. Your organisation could have employees on weekly, fortnightly or monthly schedules, each with a different setup that makes sure your employees get paid the correct amount at the correct time.

Pay schedules are managed by your connected EH payroll platform and are automatically updated. Making sure HR has the latest payroll configuration data and makes sure your employee records have the correct information.

Further information

  Select the payroll platform you integrated with for the relevant instructions.

EH Payroll KeyPay Xero
Ongoing synchronisation with the payroll platform

Once you have connected your payroll and HR platforms, the HR platform becomes the source of truth for your company settings, payroll settings, and employee file data. To read further details on how to update an employee's salary history details, refer to the following article.

When you first connect the two platforms, the HR platform will pull the data from the payroll platform into the HR platform, such as your pay schedule data. Any additional changes to pay schedules after this initial integration will be automatically updated when changes are made on the payroll platform.

Once you have imported any recent changes from the payroll platform, you can make amendments to an employee's file, such as their salary history. To read further details on how to manage pay schedules on your payroll platform, refer to the following article.

Why does the pay schedule show as disabled?

The HR platform will show a pay schedule as disabled, if the data no longer exists on your payroll platform. You can not delete disabled pay categories if you have used them previously in the HR platform. The reason for this is platform data accountability and to make sure that when you use the Audit Trail feature, we display the correct logs of what changes occurred within your platform.

What do I do if there is a data mismatch between my HR and payroll platform?

If you notice a discrepancy between your HR and payroll platform data, we recommend manually updating your pay schedules in the HR platform.

  1. Select the Settings menu.
  2. Select the Add-ons submenu.
  3. Select Update Data.
  4. Select Pay Items.
  5. Click Update from Payroll.

Explore similar topics

  • HR platform: Update pay categories This feature is where you can sync the latest pay category data from your payroll platform over to your Employment Hero platform.
  • HR platform: Leave categories This feature is where you can sync the latest leave category data from your payroll platform over to your Employment Hero platform.
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