How do I manage cost centres?

Available for the following plans: Employment Plus, Employment Unlimited Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following Payroll classic plans: Standard, Premium
Available for the following user access level: Admin   

As an organisation, you can have multiple locations based in different towns, suburbs, or states. In these cases, your business would have different employees employed in each area. Having a location register, with a record of each address and the site hierarchy, lets you accurately track who works where within your organisation.

Important

The Payroll classic platform refers to cost centres as locations. However, locations on the Employment Hero platform refer to an employee's physical location.

Getting started

HR OnlyXero
Create a cost centre
  1. Click the Settings menu.
  2. Under Payroll Settings, click the Cost Centres submenu.
  3. Click the Add Cost Centre button.
    screenshot of the cost centres screen, highlighting the add cost centre button
  4. Complete the following fields:
    • Name.
    • Parent cost centre.
  5. Click the Save button.
    screenshot of the cost centres popup, highlighting the save button

Data management

Select the Xero tab if you use Xero as your payroll product. If you do not have an integrated payroll product, click the HR Only tab.

HR Only Xero
Edit a cost centre
  1. Click the Settings menu.
  2. Under Payroll Settings, click the Cost Centres submenu.
  3. Click the Actions button.
  4. Click the Edit button.
    screenshot of the cost centres screen, highlighting the actions and edit buttons
  5. Make the required changes.
  6. Click the Save button.
    screenshot of the cost centre popup, highlighting the save button
Disable a cost centre

Important

You can only disable a cost centre when there are active employees assigned to it.

  1. Click the Settings menu.
  2. Under Payroll Settings, click the Cost Centres submenu.
  3. Click the Actions button.
  4. Click the Disable button. 
    screenshot of the cost centres screen, highlighting the actions and disable buttons
Enable a cost centre

Important

You can only enable a cost centre when it shows an inactive status.

  1. Click the Settings menu.
  2. Under Payroll Settings, click the Cost Centres submenu.
  3. Click the Actions button.
  4. Click the Enable button.
    screenshot of the cost centres screen, highlighting the actions and enable buttons
Delete a cost centre

Important

You can only delete a cost centre when there are no active employees assigned to it.

  1. Click the Settings menu.
  2. Under Payroll Settings, click the Cost Centres submenu.
  3. Click the Actions button.
  4. Click the Delete button.
    screenshot of the cost centres screen, highlighting the actions and delete buttons
  5. Click the Delete button.
    screenshot of the cost centre popup, highlighting the delete button

Further information

Select the Xero tab if you use Xero as your payroll product. If you do not have an integrated payroll product, click the HR Only tab.

EH Payroll Xero
Ongoing synchronisation with the payroll platform

Once you have connected your Payroll and HR platforms, the HR platform becomes the source of truth for your company settings, payroll settings, and employee file data. To read further details on how to manage locations on the payroll platform, refer to the following article.

When you first connect the two platforms, the HR platform will pull the data from the payroll platform into the HR platform, such as your location data. Any additional changes to cost centres after this intial integration will be automatically updated when changes are made on your payroll platform.

Once you have imported any recent changes from the payroll platform, you can make amendments to an employee's file, such as their employment details. To read further details on how to update an employee's employment details, refer to the following article.

Why does the location show as disabled?

The HR platform will show a location as disabled, if the data no longer exists on your payroll platform. You can not delete disabled locations if you have used them previously within the HR platform. The reason for this is platform data accountability and making sure that when you use the Audit Trail feature, we display the correct logs of what changes occurred within your platform.

What do I do if there is a data mismatch between my HR and payroll platform?

If you notice a discrepancy between your HR and payroll platform data, we recommend manually updating your cost centres in the HR platform.

  1. Click the Settings menu.
  2. Under General Settings, click the Add-ons submenu.
  3. Click the Actions dropdown button for Employment Hero Payroll.
  4. Click Update.
    screenshot of the add-ons page, highlighting the actions and update buttons for E H payroll
  5. Click the Update from Payroll button for Pay Items.
    screenshot of the update data page, highlighting the update from payroll button for pay items

Explore related content

  • HR platform: Update pay schedules This feature is where you can sync the latest pay schedule data from your payroll platform over to your Employment Hero platform.
  • HR platform: Leave categories This feature is where you can sync the latest leave category data from your payroll platform over to your Employment Hero platform.
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