Available for the following plans: Employment Plus, Employment Unlimited
Available for the following HR classic plans: Premium, Platinum
Available for the following user access level: Admin
As an organisation, you may have requirements where the platform-generated emails need changing to meet your organisation and employee needs. Customising the messages the Employment Hero platform sends out to your users means you can have a consistent writing style between your internal emails and the emails sent from the Employment Hero platform.
This feature allows you to clone an existing Employment Hero platform email template, customise the content, and add in the required pre-filled variables. You can also use this feature to test how the email will look to your end users and activate a cloned email, so it replaces the platform default email.
HR Best Practice
Personalise the email templates in your platform so that the tone is consistent with your existing internal communications.
Important
You will need to have enabled the open beta feature, Email Templates, before you can use the new features outlined in this article. You can enable this beta feature via the Beta Flask drop-down and selecting Opt-in, though remember this is still an in development feature and subject to change. To read more on how to enable this in-progress beta feature, refer to this article.
Getting started
- Click the Settings menu.
- Click the Email Templates submenu.
- Click the Actions button.
- Click the Clone button.
- Click the Actions button.
- Click the Edit button.
- Customise the email as required.
Helpful Hint
Refer to the below section, What do the editing symbols mean?, for a list of all the editing options available. Not sure what to write? If you are on our Platinum HR Plan you can type a few points in, then click to have our AI help you generate a draft message. You will be able to refine the draft as you see fit before you submit the content.
- Click the Update button.
- Click the Settings menu.
- Click the Email Templates submenu.
- Click the Arrow button.
- Click the Actions button.
- Click the Activate button.
Daily activity
- Click the Settings menu.
- Click the Email Templates submenu.
- Click the Arrow button.
- Click the Actions button.
- Click the Send Test button.
Editing data
- Click the Settings menu.
- Click the Email Templates submenu.
- Click the Arrow button.
- Click the Actions button.
- Click the Edit button.
- Make the required changes and click the Update button.
Helpful Hint
Refer to the below section, What do the editing symbols mean?, for a list of all the editing options available. Not sure what to write? If you are on our Platinum HR Plan you can type a few points in, then click to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting
Further information
| Icon | Name | Description |
|---|---|---|
| Bold | Bold, boldface, or bold font are any text darkened to help emphasise written information. | |
| Italics | A style of text in which the letters lean to the right | |
| Alignment/Align | A term used to describe the placement of text on the screen | |
| Hyperlink | An element in your email that links to either another part of the email or to another document altogether | |
| Variables | A list of data points that you can use to pull information from your Employment Hero platform, such as an employee's first and last name or your business name |
Explore related content
- How do I manage certification reporting via the Employment Hero platform? This feature allows you to create a report on how your employees are progressing with their assigned certifications.
- How do I manage my notification settings via the Employment Hero platform? This feature allows you to turn on or off what email notifications you receive from the Employment Hero Employment Hero platform.
Comments
Article is closed for comments.