Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Offboard and terminate an employee
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR classic plans: Free, Standard, Premium, PlatinumAvailable for the following u...
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Update employee profiles and change account emails
Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited Available for the following HR classic plans: Standard, Premium, PlatinumAvailable for the following user ...
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Issue HR documents to employees
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR classic plans: Standard, Premium, PlatinumAvailable for the following user ac...
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Set up two-factor authentication (2FA)
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR classic plans: Standard, Premium, PlatinumAvailable for the following user ac...
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Employee cannot see latest pay slip
This article will help HR admins looking to help employees answer: Why can't I see my pay slip? We have listed the troubleshooting steps below for missing payslips. If you are an employee and want ...
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Change personal details in My Account in your payroll platform
Available for the following Payroll plans: Standard, PremiumAvailable for the following user access levels: Employee, Manager, Admin Under My Account, you can change the email you use to log in, as...
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How do I upload timesheets to payroll?
Question How do I upload timesheets to my organisation's payroll platform? Answer Depending on which payroll connection you have enabled will determine whether your timesheets automatically sync, n...
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View, download, and print my pay slips
Pay slips help you keep accurate and complete records of the pay and entitlements you have received while working for your organisation. The Pay Slip feature allows you to access digital copies of ...
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How do I contact the payroll support team?
Question How do I contact the payroll support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 8:30am and 5:30pm, Monday to Friday (exclud...
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Fix payroll integration issues on the dashboard
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR classic plans: Standard, Premium, PlatinumAvailable for the following Payroll...