Available for the following HR plans: Free, Standard, Premium, Platinum
Available for the following user access levels: Admin
Question
My employee's details are not syncing to payroll. What do I do?
Answer
You must ensure that your employee is syncronised with payroll. To do this, follow the steps below.
How to synchronise your employees with payroll
- Log into your Employment Hero.
- Click on People on the left-hand side menu.
- Click on Employees List.
- Click on the employee that you wish to synchronise.
- Click on Pay Details.
- Click on the Pay Run Details tab.
- Tick Synchronise with Payroll.
- Click Save.
Warning
You must ensure that the Synchronise to Payroll box is ticked for Employment Hero to automatically send the employee information over to payroll.
Once this box is ticked, all synchronisation to payroll will happen automatically.
Further information
What do I do if my Employment Hero - payroll sync is not occurring?
If your Employment Hero to payroll sync is not occurring, please see thi
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