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Using the company feed

Available for the following HR plans: Standard, Premium, Platinum
Available for the following User Access levels: Employees, Managers, Admin   

The Company Feed feature allows you to create a Shout Out, Recogntion, or Milestone post that your organisational users can view, react to, and comment on. Thereby creating a culture that promotes open communication, fosters morale, and makes sure employees feel appreciated for the work they do. You can also use this feature to post an announcement to your company feed that users can react to and comment on. Before being able to send a recognition post, you will need to have created company values and configured recognition settings.

Warning

Please note that your posts, shoutouts, and company feed announcements do not auto-save during the creation process, and you will need to re-type your post or announcement if you quit this page without posting your message.

Post a message

Post a shout out message
  1. Click the  Home menu.
  2. Click the Shout Out and Recognise your Peers button.
  3. Click the Give a Shout Out button.
    Screenshot of the HR platform showing the Shout Out and Recognise Your Peers button
  4. In the text box, type in your shout out message.

    Helpful Hint

    Typing @ into the text field, followed by an employee's name, will tag that employee in the shout-out. Shout-outs do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

  5. Click the Paperclip icon to add an attachment to the announcement.

    Important

    The HR Classic platform only allows you to attach images (.jpeg, .png, and .gif) and documents (.pdf) to a Shout Out. The ability to attach images and documents to a Shout Out is only available on our Premium, Platinum, Plus, and Unlimited ‌plans.

  6. Click the Share with drop-down menu and select either:
    • Everyone: Every employee in your organisation will see the shout-out.
    • Mentioned only: Only the nominated users and their managers will see the shout-out.
  7. Press the Send button.
    Screenshot of HR platform showing how to post a shout out.
Post an announcement message
  1. Click the   Home menu.
  2. Go to the Company Feed tile.
  3. Click the Shout out to and recognise your peers! button.
  4. Click the Make an Announcement button.
    Screenshot of the HR platform showing how to make an announcement.
  5. In the text box type in the desired announcement.

    Helpful Tip

    Typing @ into the text field, followed by an employee's name, will tag that employee in the announcement. Announcements do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

    Not sure what to write? If you are on our Platinum HR classic Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

  6. Click the Paperclip button to add an attachment to the announcement.

    Important

    The platform only allows you to attach images (.jpeg, .png, and .gif) and documents (.pdf) to an announcement. However, you can only attach images and documents to an announcement if you are on our Premium and Platinum plans.

  7. Click the Share With drop-down and select either:
    • Everyone: Every employee in your organisation will receive the announcement.
    • Teams: Only the teams selected in the drop-down box will receive the announcement.

    Important

    The option to select teams is only available on our premium and platinum plans. You can paste links into your post, however they will only be clickable if you make the announcement via the website.

  8. Click the Post button.
    Screenshot of the HR platform showing the editing component of posting an announcement to the company feed.
Post a recognition message

Available for the following HR plans: Premium, Platinum

  1. Log in to Employment Hero.
  2. Click the  Home menu.
  3. Click the Shout Out and Recognise your Peers! button.
  4. Click the Recognise a Teammate button.
    Screenshot of the HR platform showing how to recogniseyour peers
  5. Complete the following fields:
    • Who would you like to recognise?
    • Choose company value
    • Reason

    Helpful Hint

    Not sure what to write? If you are on our Platinum HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

  6. Click the Send button.
  7. Click the Got It button.
    Screenshot of the HR platform showing how to recognise a teammate on the company feed.
Post a milestone message

Available for the following HR plans: Platinum

Important

To be able to see and post about an employee's milestone, you will need to be a manager of the employee, and you will need to have permissions to see that employee's Personal Details tab in their HR file, which can be granted via Custom Security Settings.

  1. Click the   Home menu.
  2. Click the Shout Out and Recognise your Peers button.
  3. Click the Manage Scheduled Messages button.
    Screenshot of the HR Platform with the Shout Out/Recognition button highlighted in red. Tapping this will allow you to create a scheduled milestone post.
  4. Select the employee needs a message scheduled.

    Helpful Tip:

    If there are no employees displayed, this means that there are no employees who have a work anniversary or birthday in the next eight days.

    Screenshot of HR Platform depicting an upcoming employee milestone. Tapping on this will allow you to write and schedule a post on the company feed
  5. Click on the milestone and complete the following fields:
    • Date.
    • Time.
  6. In the text box, enter the desired message.

    Helpful Hint

    Not sure what to write? If you are on our Platnium HR Plan you can type a few points in, then click   to have our AI help you generate a draft message. You will be able to refine the draft as you need before submitting. 

  7. Click the Schedule button.

    Important:

    Clicking the Schedule button will trigger the message to publish on your organisation’s company feed on the date you have chosen.

    Screenshot of the HR Platform focussed on a text box that allows you to write and schedule a message for an employee milestone.

Editing data

Edit a milestone post

Available for the following HR plans: Platinum

Warning

You can not edit a milestone message once you have posted it on the company feed.

  1. Click the   Home menu.
  2. Click the Shout Out and Recognise your Peers button.
  3. Click the Manage Scheduled Messages button.
    Screenshot of the HR Platform with the Shout Out/Recognition button highlighted in red. Tapping this will allow you to edit a scheduled milestone post.
  4. Click the employee who needs a scheduled message edited.

    Helpful Tip:

    There is a clock symbol displayed next to an employee that has had a scheduled message.

    Screenshot of HR platform showing a list of scheduled milestone posts. Tapping on this will allow you to edit your scheduled message.
  5. Make the required changes and click the Schedule button.
    Screenshot of the HR Platform focussed on a text box that allows you to write and schedule a message for an employee milestone.
Edit an announcement post
  1. Click the   Home menu.
  2. Go to the Company Feed tile.
  3. Click the   button.
  4. Click the   Edit button.
    Screenshot of HR portal dashboard displaying where to find the announcements widget, and where to find the 3 dots to edit an announcement.
  5. Make the required changes and click Save button.
    Screenshot of Work app on mobile showing a bel icon highlighted in red. Tapping this leads to the notifications feature

Commenting and reacting

Add a reaction
  1. Click the  Home menu.
  2. Click the Emoji button.
  3. Click the desired emoji to add a reaction.
    Screenshot of the HR platform showing where you can add emojis to posts on the company feed.
Add a comment

Available for the following HR plans: Premium, Platinum

  1. Click the  Home menu.
  2. Click the Add a Comment button.
    comment.jpg
  3. Type in your comment and click the Send button.

    Helpful Hint

    Typing @ into the comment field, followed by an employee's name, will tag that employee in the comment. Comments do not have a limit on the number of employee tags, so there is no limit to how many employees it can include.

    Screenshot the HR platform showing the text box that allows you to post a comment to anything on the company feed.
Delete a comment

Available for the following HR plans: Premium, Platinum

Important

Any user can delete their own comment, while an admin can delete anyone's comment.

  1. Click the  Home menu.
  2. Click the Comment button.
  3. Click the Three Dots button.
  4. Click the Delete button.
    Screenshot of the HR Platform showing the delete button available on each company feed comment.
  5. Click the Delete Comment button.
    Screenshot of the HR Platform showing the delete button available on each company feed comment

Deleting data

Delete a shout out post

Important

Only an admin and/or owner can delete a Shout Out; employees and/or managers cannot remove their own shout-out posts.

  1. Click the  Home menu.
  2. Click the Three Dots button.
  3. Click the Delete button to remove the shout-out.
  4. Click the Delete Post button.
    Screenshot of the HR Platform showing the options available when you delete a post from the company feed.
Delete a recognition post

Available for the following HR plans: Premium, Platinum

Important

Only admins can delete a recognition post.

  1. Log in to Employment Hero.
  2. Click the  Home menu.
  3. Click the Three Dots button.
  4. Click the Delete Post button.
    Screenshot of Work app on mobile showing a bel icon highlighted in red. Tapping this leads to the notifications feature
Delete a milestone post

Available for the following HR plans: Platinum

Important

Only an admin can delete a milestone post.

  1. Click the   Home menu.
  2. Click the Three Dots button.
  3. Click the Delete button.
  4. Click the Delete Post button.
    Screenshot of the HR Platform showing the options available when you delete a post from the company feed.
Delete an announcement post
  1. Click the   Home menu.
  2. Go to the Company Feed tile.
  3. Click the   button.
  4. Click the   Delete button.
  5. Click the Delete Post button.
    Screenshot of the HR Platform showing the options available when you delete a post from the company feed.

Further Infromation

I cannot see the Milestone post feature?

 With the milestone posting feature, it is the employees' date of birth and start date that drives this feature. So make sure your employee data is accurate and up to-date to make sure milestones appear at the correct time. Also, the Milestone feature only displays in-platform if you have reporting employees, i.e., only an employee's primary manager can schedule a message for these types of events.

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