Question
How do I unblock a user?
Availability
| Learning Plan: | Standard |
Answer
You can use the Active User feature within the User Management module to unblock a user and let them log into your organisation's learning platform.
Unblock a user
- Click the Your Profile button.
- Click the Administrator button.
- Click the User tab.
- Hover of the user that needs unblocking.
- Click the button.
- Select the Edit button.
- Click the Active button.
- Click the Save button.
Author recommended
So you have now unblocked a user and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:
- Learning platform: User Access Comparison This comparison article will walk you through the different learning platform access levels you can grant your employees.
- Learning FAQ: How Do I Send a Password Reset Email to a User? This FAQ answer a common question we receive about how to send a password reset email to one of your users.