Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Using QR codes via the HR platform
Question What are QR codes and how do I use them? Anwser A Quick Response (QR) code stores information such as URLs or contact details, readable by smartphones and QR scanners. How do I scan a QR c...
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How do I set up and manage employing entities in Payroll?
Available for the following Payroll plans: Standard, Premium If you pay employees from multiple Company Registration Numbers, you may use employing entities to do so. You can set up separate detail...
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What are the different components of a performance review via the HR platform?
Interactive learning Watch a video First up performance review rating The first stage in building a performance review within the HR platform is the creation of a rating scale. You can bu...
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SmartMatch questions answered via the HR platform
Watch a video Watch a SmartMatch video Learn more about SmartMatch Getting Started: What is SmartMatch for employers via the HR platform? Questions Getting started What is SmartMatch? How...
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How do I enable shift notifications for an employee via the payroll platform
Available for the following Payroll plan: Premium Question How do I enable shift notifications for an employee? Answer You can use the Shift Notifications feature within the Employee File module to...
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How do I contact support?
Question How do I contact the support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 9:00am to 5:00pm, Monday to Friday (excluding publi...
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Platform feature access and user visibility via the HR platform
When adding your contractors to your Employment Hero platform, you may need to control what features they have access to on your HR platform. You may also want to have a certain set of employees t...
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Active vs terminated vs deleted employee feature access - HR | Comparison
Overview Terminated and deleted employees from your organisation will still have access to a limited set of features when they log in via the HR platform's website or mobile application. You can re...
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Using management notes via the HR platform
The Management Notes feature allows you to add information via a free text field to an employee's file, with no limit on the amount of notes you can add to their record. You can also use this featu...
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How do I use the Recruitment module? via the HR platform
Our recruitment module allows you to advertise roles, monitor job seekers, control referrals, correspond with candidates, and even welcome new personnel from any part of the world. This page will h...