James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I access the iPad kiosk admin portal? | Noah Face FAQ
Available for the following Payroll plan: Premium Question How do I access the iPad kiosk admin portal? Answer You can use the Admin Access button on the Noah Face Kiosk home page to access the adm...
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How do public holidays work via the Payroll platform?
How do Public Holidays work? The five fixed Public Holidays automatically added to the platform are: National Day. Yang di-Pertuan Agong's Birthday. Birthday of the ruler or governor of the state ...
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How do I enable shift notifications for an employee via the payroll platform
Available for the following Payroll plan: Premium Question How do I enable shift notifications for an employee? Answer You can use the Shift Notifications feature within the Employee File module to...
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Platform feature access and user visibility via the HR platform
When adding your contractors to your Employment Hero platform, you may need to control what features they have access to on your HR platform. You may also want to have a certain set of employees t...
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How do I use the Recruitment module? via the HR platform
Our recruitment module allows you to advertise roles, monitor job seekers, control referrals, correspond with candidates, and even welcome new personnel from any part of the world. This page will h...
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What phone number validations occur when entering my number via the HR platform
Question What phone number validations occur when entering my number via the HR platform? Answer Rule. Expected. Notes. Max limit All regions 15 characters. Min limit All regions seven c...
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Recruitment module feature by subscription via the HR platform
Recruitment feature breakdown Feature. Premium. Platinum. Job board integrations. Careers page on Employment Hero Jobs Boards. Careers page API for auto-posting to your own compa...
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How do I download my employee claim category data FAQ via the Payroll Platform
Question How do I download my employee claim category data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your employee claim cat...
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Free plan user access via the HR Platform
Free plan feature access Company Values Module Admin Employee Notes Company Values Content Management Important Only EH templates are available; i.e. no company-created temp...
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Why is my leave request locked | Global Teams FAQ
Question Why is my leave request locked? Availability HR Plan: Premium Platinum Answer At the end of each month, all approved leave requests for Global Teams employees will become loc...