James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do I set my account language on the HR platform?
Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following user access level: Employee, Manager, Admin You can set your account language by accessing the Acc...
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Create and download employee headcount reports
Available for the following HR plans: Premium, PlatinumAvailable for the following user access level: Admin As an organisation, a core component of your business is your employees, that you may...
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Contact support for help using the Payroll platform
Question How do I contact the support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 9:00am to 5:00pm, Monday to Friday (excluding publi...
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How do I manage claims?
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Manager , Admin The Claim Management feature allows you to review and approve employee-su...
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Grant managers restricted access on the Payroll platform
Within your organisation, you may have users that need access to just a specific feature to undertake certain actions, such as reviewing expense claims or seeing who has clocked into work. We know ...
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Manage my claims via the HR platform
Expense reimbursement allows employers to pay back employees who have spent their own money on business-related expenses. You can use the My Claims feature to send an expense request for approval,...
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Bulk email candidates
Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access level: Admin You can use the Bulk Email Candidate feature to send messages to multiple c...
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Connect and configure the Learning Platform to the HR platform
Available for the following HR plans: Premium, PlatinumAvailable for the following user access level: Admin Employment Hero (EH) Learning is an LMS that helps train employees, orient them to the...
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How to integrate with Go1 via the HR platform
Available for the following New HR plans: Premium, PlatinumAvailable for the following user access level: Admin Go1 is a Learning Management System (LMS) that lets your organisation train your empl...
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Week 3 2025 | Release Notes
Data & AI EH Jobs App - Screen Jobseeker Low Quality in Background Release Date: 13 Jan 2025 Target Users: EH Jobs app users. Objective: Introduce a two-phase quality assessment system for jobseek...