Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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How do my leave balances work as a global teams employee by Hero Academy Training
Overview Global Teams employees can view and track their leave balances across different leave categories, making sure they know how much time they can take off from work. While the reporting manag...
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Zoho FAQ: How do I re-export my data from a pay run?
Question How do I re-export a finalised pay run into Zoho? Availability Payroll Plan: Standard Premium Answer You can use the re-export to Zoho feature to transfer the finalised pay r...
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Zoho FAQ: How do I export a finalised pay run into Zoho?
Question How do I export a finalised pay run into Zoho? Availability Payroll Plan: Standard Premium Answer You can use the Export to Zoho feature to transfer the finalised pay run dat...
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Learning platform: User access comparison
Overview The Employment Hero learning platform has four types of users they are: Learners. Managers. Content Admin. Admin. Depending on what user group you fall under will affect what features y...
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Learning FAQ: What is the full list of emails sent out to our users?
Overview In the Employment Hero Learning platform, there are several email notifications that will automatically trigger, based on actions undertaken by either the system or the user. You can enabl...
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Payroll FAQ: How do I restore deleted items
Question How do I restore deleted payroll items? Availability Payroll Plan: Standard Premium Answer Inadvertently deleting certain business settings can have huge unintended consequen...
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Payroll FAQ: How do I download my chart of accounts configuration data
Question How do I extract my chart of accounts configuration data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your chart of ac...
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Payroll FAQ: How do I download my employee benefits in kind data
Question How do I download my employee benefits in kind data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your employee benefit...
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Payroll FAQ: How do I download my pay category data
Question How do I download my pay category data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your pay category data stored with...
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Payroll FAQ: How do I download my employer liability category data
Question How do I download my employer liability category data? Availability Payroll Plan: Standard Premium Answer The Data Extract feature enables you to download your employer liabi...