Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Updating your company address | HR Web Platform
Overview As a business, you will constantly undergo changes that could be just be moving your office to another address in the same suburb right through to moving your head office to a different su...
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Your details and the account recovery process via the HR platform
Does Employment Hero store my details? Employment Hero temporarily stores the details provided to us during the Account Recovery process to help you get back into your account. Shortly after we ver...
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How do I process a Pay Run via the Payroll platform?
Please help us improve this article. Take our 3 minute survey. Take the Survey Available for the following Payroll plans: Essentials, Standard, Premium This article provides you with a step-by-...
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How do I manage the Timesheet Settings feature in Payroll?
Available for the following Payroll plans: Standard, Premium Within your organisation, you may have employees who need to submit a timesheet that lists out what hours they worked and the breaks the...
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How do I enable and manage two-factor authentication (2FA) via the Payroll platform?
Available for the following Payroll plans: Standard, Premium When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptibl...
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How do I manage my roster settings via the Payroll platform?
Available for the following Payroll plan: Premium The Rostering Settings feature allows you to configure different parts of the rostering module so it meets the needs of your organisation and your ...
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How do I set up and manage access points via the Noah Face web platform?
Available for the following Payroll plan: Premium The Access Points Management feature allows you to create a new access point, complete details such as its name, identifier and site name along wit...
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How do I manage pay slip settings via the Payroll platform?
Available for the following Payroll plans: Standard, Premium The payroll platform provides a wealth of information on how your employees can receive pay slips that are customised to the needs and p...
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How do I manage my organisation's open beta features via the HR platform?
Available for the following Payroll plan: Premium, PlatinumAvailable for the following user access levels: Admin Employment Hero will occasionally release a new feature into open beta. What thi...
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Exporting a pay run via the payroll platform
Available for the following Payroll plans: Standard, Premium Question How do I export a Pay Run? Answer You can use the Export feature to download a file containing your Pay Run data. Warning Expo...