Jameson Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Complete my performance review
The My Performance Review feature enables you to submit your review, answer questions set by your organisation, and edit or print the information. The Performance Review will also show you your goa...
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See the company's organisation chart via the HR platform
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Employee , Manager , Admin An organisational chart allows you to view the unique rel...
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How do I offboard and/or terminate an employee via the HR platform?
Available for the following HR plans: Premium, PlatinumAvailable for the following user access level: Admin When an agreement between an employee and your organisation has expired, the employee...
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Issue HR documents to employees
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Admin The HR Documents feature allows you to select relevant documents, complete any requi...
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How to set up Two-Factor Authentication (2FA) via the HR platform
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Employee , Manager , Admin Employment Hero offers two-factor authentication to prote...
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Update employee profiles and change account emails
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Manager , Admin A manager or an admin may need to update employees' personal details, s...
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Why is my latest pay slip not displaying via the HR platform?
This article will help HR admins looking to help employees answer: Why can't I see my pay slip? We have listed the troubleshooting steps below for missing payslips. If you are an employee and want ...
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Change personal details in My Account in your payroll platform
Available for the following Payroll plans: Standard, PremiumAvailable for the following user access levels: Employee, Manager, Admin Under My Account, you can change the email you use to log in, as...
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How to view, download, and print my pay slips via the HR platform
Pay slips help you keep accurate and complete records of the pay and entitlements you have received while working for your organisation. The Pay Slip feature allows you to access a digital copy of ...
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How do I contact support?
Question How do I contact the support team? Answer For any issues relating to the software, our team of specialist supporters are on hand between 9:00am to 5:00pm, Monday to Friday (excluding publi...