Employee's full range of Work Types does not appear

When accessing an employee's file, there may be times when you find the category called Work Types does not provide all the information that should be available. Specifically, it does not provide the full range of work types that should apply to the selected employee.

When this occurs, the problem is likely to be due to the employee's assigned End date having passed.

According to the platform's logic, the employee no longer works in your organisation when the End date passes. It consequently assigns them a limited range of work types.

This article covers the two options you have in solving this problem.

Provide employee with full range of Work Types

You have two options to solve the problem of an employee not having the full range of Work Types. Click the two buttons below to learn each one.

Option one: Edit the employee's HR file
  1. Log in to your Employment Hero platform.
  2. Access the main menu and click People.

    A submenu with the heading People and the subheading Personnel will now appear.

  3. On the submenu, click Employees List.
  4. Click the name of the employee whose HR file you wish to access.
  5. Click Employment History.
  6. Click Actions.
  7. Click Edit.
  8. Delete the End Date that is currently listed against the employee's current employment line.
Option two: Add a new Current employment line
  1. Log in to your Employment Hero platform.
  2. Access the main menu and click People.

    A submenu with the heading People and the subheading Personnel will now appear.

  3. On the submenu, click Employees List.
  4. Click the name of the employee whose HR file you wish to access.
  5. Click Employment History.
  6. Click Actions.
  7. Click Add.
  8. Add a new Current employment line that has no End date populated.

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