If you need to merge or transfer data between two user profiles in GO1, such as combining a personal email profile with a work email profile, here is a step-by-step guide to help you manage the process smoothly. Unfortunately, GO1 does not support direct merging of profiles, but you can transfer course completion histories from one profile to another.

Step 1: Export historical course enrolment records

First, you need to export the historical course enrolment records from the profile you wish to merge (in this case, the personal email profile). This will allow you to save all the completed courses and their details from the original account. GO1 provides a detailed guide on how to export these records, How to Export Historical Course Enrollment Records

Step 2: Import historical enrolment records

After exporting the course enrolments, the next step is to import these records into the primary profile (the work email profile). This will combine the learning histories into a single account. GO1 also offers a guide complete with a video tutorial to help in this process, How to Import Historical Enrollment Records When preparing the CSV file for import, ensure that it uses the work email address correctly to link the records to the desired profile.

Tips for a Smooth Transition

• Double-check the CSV files to ensure that all data matches the correct user profiles before importing.
• Review the completion statuses in the CSV file to maintain accurate records in the work email profile.

By following these steps, you can effectively manage the transition of course records from one profile to another, ensuring a seamless integration of learning histories.