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Sign in with a passkey on your payroll classic platform

Updated

Available for the following payroll plans: Standard, Premium, Core Payroll, Unlimited+Payroll
Available for the following user access levels: Employee, Manager, Admin

A passkey is a secure digital key, allowing you to log into Employment Hero Payroll without the need to enter a password. This method of logging in is secure, as a password can be shared around without authorisation, while a passkey is often encrypted within a password manager. 

This article explains how to:

 

 

Getting started

Set up a passkey
  1. Log in to Employment Hero Payroll.
  2. Click on your name in the top-right corner, then select My Account. 
    click on my account from the payroll dashboard
  3. Click on Security. 
    click on security
  4. Under Passkeys, select Add Passkey. 
    click on add passkey
  5. Re-enter your account password. 
    to continue please reenter your password
  6. Click on Continue. 
    continue setting up your new passkey
  7. Once the passkey has been created, you will see a green Passkey successfully added tag and will also receive an email notifying you of the new passkey.
     

Maintain

Sign in with a passkey
  1. Head to the Employment Hero Payroll log in page and select Sign in with a passkey. 
    sign in with a passkey payroll
  2. Select Continue to log in. If your web browser has your password manager installed, you will be prompted via a pop-up via the password manager's extension to use the passkey. 
    use saved passkey to sign in
  3. You will be automatically redirected, and logged in to Employment Hero Payroll.
Remove a passkey
  1. Log in to Employment Hero Payroll.
  2. Click on your name in the top-right corner, then select My Account. 
    click on my account from the payroll dashboard
  3. Click on Security. 
    click on security
  4. Click on the Manage button.
  5. Re-enter your account password. 
    to continue please reenter your password
  6. Click on the bin icon. 
    click on the bin icon to remove the passkey
  7. Click on the Revoke button. 
    click on revoke button
  8. Once the passkey has been created, you will see a green Passkey successfully removed tag and will also receive an email notifying you of the passkey removal.

Further information

What do I do if I can't access to my password manager, or device with the stored passkey? 

If you are not able to access your password manager, or device with the stored passkey, you will need to recover your account.

Please click here for further information.

Can I use a passkey to reauthenticate my session? 

Reauthentication of your session is required if you are logged into Employment Hero, and there is an extended period of inactivity. If you have enabled passkeys, you can use your passkey to reauthenticate your session and continue to use Employment Hero.

Alternatively, you can also use your password to reauthenticate your session.

If you are looking for further ideas, try our community.

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